TY - JOUR TI - Organizational Change Capacity in Public Services: The Case of the World Health Organization DO - http://dx.doi.org/10.1080/14697010801937523 SP - 57 EP - 72 PY - 2008-01-01 JO - Journal of Change Management AU - Klarner, Patricia AU - Probst, Gilbert AU - Soparnot, Richard ER -