TY - CONF TI - Understanding Business Process Models: The Costs and Benefits of Structuredness AF - Advanced Information Systems Engineering, 24th International Conference, CAiSE 2012,Gdańsk, Poland, 25 – 29 June 2012. Proceedings PP - Springer-Verlag, Berlin, Heidelberg PB - Lecture Notes in Computer Science SP - 31 EP - 46 PY - 2012-11-01 AU - Dumas, Marlon AU - La Roas, Marcello AU - Mendling, Jan AU - Mäesalu, Raul AU - Reijers, Hajo A. AU - Semenenko , Nataliia ER -