TY  - CONF
TI  - Customer Knowledge Management and Web 2.0 - Lessons learned from two case studies
AF  - Proceedings of The 9th International Business Information Management Association Conference
PP  - New York
SN  -  0-9753393-8-9
PB  - IBIMA Press
SP  - 552
EP  - 560
UR  - http://www.ibima.org
PY  - 2008-01-01
AU  - Del Vecchio, Pasquale 
AU  - Kelle, Sebastian 
AU  - Taifi, Nouha 
ER -