Quotation Claes, Maria Theresia, Jacquemin, Thibault. 2017. Cognitive biases in decision-making in postbureaucratic organizations. In: Evolution in the Post-Bureaucratic Organisation. (Advances in Human Resources Management and Organizational Development), Hrsg. Pierfranco Malizia, Chiara Cannavale and Fabrizio Maimone, 358-382. Hershey PA: IGI Global.


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Abstract

In today's post-bureaucratic organization, where decision-making is decentralized, most managers are confronted with highly complex situations where time-constraint and availability of information makes the decision-making process essential. Studies show that a great amount of decisions are not taken after a rational decision-making process but rather rely on instinct, emotion or quickly processed information. After briefly describing the journey of thoughts from Rational Choice Theory to the emergence of Behavioral Economics, this chapter will elaborate on the mechanisms that are at play in decision-making in an attempt to understand the root causes of cognitive biases, using the theory of Kahneman's (2011) System 1 and System 2. It will discuss the linkage between the complexity of decision-making and post-bureaucratic organization.

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Publication's profile

Status of publication Published
Affiliation External
Type of publication Chapter in edited volume
Language English
Title Cognitive biases in decision-making in postbureaucratic organizations
Title of whole publication Evolution in the Post-Bureaucratic Organisation. (Advances in Human Resources Management and Organizational Development)
Editor Pierfranco Malizia, Chiara Cannavale and Fabrizio Maimone
Page from 358
Page to 382
Location Hershey PA
Publisher IGI Global
Year 2017
Reviewed? Y
URL https://www.igi-global.com/chapter/cognitive-biases-in-decision-making-in-post-bureaucratic-organizations/174854
ISBN 978-1-522-519-836
Open Access N

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Claes, Maria Theresia (Details)
External
Jacquemin, Thibault (UCLouvain, Belgium)
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