Quotation Eisenberg, jacob, lee, Hyun-Jung, Brueck, Frank, Brenner, Barbara, Claes, Maria Theresia, Mironski, Jacek, Bell, roger. 2013. Can Business Schools Make Students Culturally Competent? Effects of Cross-Cultural Management Courses on Cultural Intelligence. Academy of Management Learning & Education. 12 (4), 603-621.




The rapid increase in courses dealing with cross-cultural management (CCM), brought about by economies' globalization and increased workforce mobility motivated us to examine the impact of cross-cultural management courses on cultural intelligence. Cultural intelligence (CQ) refers to individual's abilities and skills to effectively manage interactions in cross-cultural situations. It includes four dimensions: metacognitive, cognitive, motivational and behavioral. In two multinational longitudinal studies using matched samples and pre- postintervention measures, we assessed the effects of academic CCM courses on students' CQ. We found that after the courses, students' overall CQ was significantly higher than at Time 1. No effects on CQ were detected in the control group, where students worked in multicultural settings but did not take a CCM course. Cross-cultural management courses had stronger effects on metacognitive and cognitive CQ than on motivational and behavioral CQ. We found an interesting pattern regarding students' international experience: While international experience in Time 1 positively related to students' CQ, at Time 2, this relationship became nonsignificant (Study 1). These findings contribute to understanding the antecedents of cultural intelligence and how educational interventions affect it, with practical implications for designing and developing international management education and training programs.


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Publication's profile

Status of publication Published
Affiliation External
Type of publication Journal article
Journal Academy of Management Learning & Education
Citation Index SSCI
WU-Journal-Rating new MAN-A, STRAT-B, WH-A
Language English
Title Can Business Schools Make Students Culturally Competent? Effects of Cross-Cultural Management Courses on Cultural Intelligence
Volume 12
Number 4
Year 2013
Page from 603
Page to 621
Reviewed? Y
URL https://journals.aom.org/doi/10.5465/amle.2012.0022
DOI https://doi.org/10.5465/amle.2012.0022
Open Access N


Claes, Maria Theresia (Details)
Bell, roger (ESADE, Spain)
Brenner, Barbara (Danube University Krems, Austria)
Brueck, Frank (WU, Austria)
Eisenberg, jacob (University College Dublin, Ireland)
lee, Hyun-Jung (LSE, United Kingdom)
Mironski, Jacek (Warsaw School of Economics, Poland)
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