Quotation Österle, August, Diesenreiter, Carina, Glinsner, Barbara, Reichel, Eva. 2021. Inbound and Outbound Medical Travel in Austria. Journal of Health Organization and Management. 35 (9), 34-49.




Purpose: The purpose of this paper is twofold: First, it analyzes demand and supply-side factors that influence patient flows to and from Austria. Second, building on the empirical research and existing conceptualizations, the study offers a general extended framework to guide future comparative analysis. Design/methodology/approach: The paper draws on multiple data sources including a literature review, secondary data, website analysis and semi-structured interviews with patients and health providers. Content analysis was carried out to identify common motives for seeking care abroad and providers' orientation towards medical travel. Findings: Outbound medical travel is largely determined by factors of access, affordability and vicinity, while inbound medical travel is predominately driven by a lack of adequate medical infrastructure in source countries and quality, both in terms of medical and service quality. Providers distinguish themselves according to the extent they take part in medical travel. Research limitations/implications: The findings emerging from a single country case study approach cannot be generalized across settings and contexts, albeit contributing to a better understanding of current medical travel patterns in Europe. Originality/value: Unlike most recent contributions, this study focuses both on inbound and outbound medical travel in Austria and investigates patient flows for distinctive treatments and drivers. While analysis of the supply-side of medical travel is often limited to tourism studies, this study provides a critical insight into developments in Europe from a health policy perspective, acknowledging that diverse medical travel patterns in Europe coexist.


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Journal article
Journal Journal of Health Organization and Management
Citation Index SSCI
Language English
Title Inbound and Outbound Medical Travel in Austria
Volume 35
Number 9
Year 2021
Page from 34
Page to 49
Reviewed? Y
DOI https://doi.org/10.1108/JHOM-04-2020-0129
Open Access Y
Open Access Link https://www.emerald.com/insight/content/doi/10.1108/JHOM-04-2020-0129/full/html


Patient and Health Professional Mobility: Implications for the city of Vienna
Searching for and using health care across borders: citizens and consumers in the European context
Österle, August (Details)
Diesenreiter, Carina (Former researcher)
Glinsner, Barbara (Former researcher)
Reichel, Eva (Former researcher)
Institute for Social Policy IN (Details)
Research areas (ÖSTAT Classification 'Statistik Austria')
5346 Economics of the health system (Details)
5911 Social policy (Details)
5942 European integration (Details)
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