Quotation Treitl, Veronika, Kopf, Susanne. 2021. Content Moderation: How social media companies deal with balancing freedom of expression and personality rights. IRIS 2021 - Internationales Rechtsinformatik Symposion, online, Österreich, 25.02.-27.02.


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Abstract

Our research addresses elements pertaining to social media content moderation, e.g. questions of too much versus too little content moderation on social media from two disciplinary perspectives. Specifically, it presents a legal analysis of the dilemma of overblocking versus underblocking content with a focus on the social media giant Facebook. This is complemented with a discourse analysis of Facebook’s outwardly directed information on this matter (i.e. in the form of its content policies). Facebook has to balance the protection of users’ right to freedom of expression versus their personality rights. Here, it has to deal with notable and persistent legal uncertainty but still discursively navigate the field of tension between removing and retaining content in a manner comprehensible and retraceable for users.

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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Paper presented at an academic conference or symposium
Language English
Title Content Moderation: How social media companies deal with balancing freedom of expression and personality rights
Event IRIS 2021 - Internationales Rechtsinformatik Symposion
Year 2021
Date 25.02.-27.02
Country Austria
Location online
URL https://iris-conferences.eu/

Associations

People
Treitl, Veronika (Details)
Kopf, Susanne (Details)
Organization
Information and Communication Technology & Intellectual Property Law Group AB (Details)
Research areas (ÖSTAT Classification 'Statistik Austria')
5212 International civil law (Details)
5231 Copyright and publication right (Details)
5252 Basic and Human rights (Details)
6604 Applied linguistics (Details)
6605 English language and literature (Details)
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