Quotation Wagner, Benjamin, Winkler, Till. 2019. Comparing routing predictions: travel time estimates and user accountability in navigation apps.


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Abstract

How are travel times displayed by different navigation apps? Do the way in which these work differ for different modes of transportation? We found unexpected divergence in the way travel time is displayed both between apps and within apps, when conducting testing on travel routing apps in Vienna. As a result, this paper will provide a brief overview of how travel times are displayed by commonly used apps in Vienna and how these differ. In conclusion, we will suggest different avenues for additional research based on these findings and illustrate the challenges of user accountability associated with these apps.

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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Working/discussion paper, preprint
Language English
Title Comparing routing predictions: travel time estimates and user accountability in navigation apps
Year 2019
URL https://epub.wu.ac.at/7481/

Associations

People
Wagner, Benjamin (Details)
Winkler, Till (Details)
Organization
Information Systems and Society IN (Details)
Research areas (Ă–STAT Classification 'Statistik Austria')
1140 Software engineering (Details)
1146 Management information systems (Details)
1157 Usability research (Details)
1161 Human-computer interaction (Details)
2953 Data security and data privacy (Details)
5501 General psychology (Details)
6815 Product design (Details)
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