Quotation Valeau, Patrick, Willems, Jurgen, Parak, Hassen. 2016. The Effect of Attitudinal and Behavioral Commitment on the Internal Assessment of Organizational Effectiveness: A Multilevel Analysis. Voluntas: International Journal of Voluntary and Nonprofit Organizations. 27 (6), 2913-2936.


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Abstract

Using a multilevel analysis including 207 volunteers and paid workers nested within 51 nonprofit organizations (NPOs), this study examines the effect of individual and group attitudinal and behavioral commitment on their assessment of organizational effectiveness. Drawing on classical attitude theories, our results indicate that individuals with higher affective organizational commitment tend to assess their NPO’s effectiveness higher, while individuals staying because of the lack of alternatives assess it lower. However, in line with behavioral commitment theories, both relationships are mediated by the effect of teamwork behavioral commitment. We also found a negative effect of normative attitudinal commitment partially nested at the group level. Overall, our results suggest that encouraging volunteers and paid workers to participate in concrete teamwork behaviors on a daily basis constitutes a twofold benefit: it adds to the effect of affective attitudinal commitment at the individual level, while counter balancing the negative effects related to normative individual and collective resistances.

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  • Attitudinal and Behavioral Commitment
  • Organizational Effectiveness
  • Effectiveness assessment
  • Behavioral commitment
  • Attitudinal commitment
  • commitment

Publication's profile

Status of publication Published
Affiliation External
Type of publication Journal article
Journal Voluntas: International Journal of Voluntary and Nonprofit Organizations
Citation Index SSCI
WU Journalrating 2009 A
WU-Journal-Rating new INF-A, MAN-A, STRAT-B, WH-B
Language English
Title The Effect of Attitudinal and Behavioral Commitment on the Internal Assessment of Organizational Effectiveness: A Multilevel Analysis
Volume 27
Number 6
Year 2016
Page from 2913
Page to 2936
Reviewed? Y
URL https://www.researchgate.net/publication/301313402_The_Effect_of_Attitudinal_and_Behavioral_Commitment_on_the_Internal_Assessment_of_Organizational_Ef
DOI http://dx.doi.org/10.1007/s11266-016-9703-6
Open Access N

Associations

People
Willems, Jurgen (Details)
External
Parak, Hassen (University of Reunion, France)
Valeau, Patrick (University of Reunion,, France)
Research areas (ÖSTAT Classification 'Statistik Austria')
5234 Administrative science (Details)
5308 Management sciences (Details)
5363 Non-profit-sector research (NPO, NPI) (Details)
5507 Motivational psychology (Details)
6906 Public research (Details)
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