Quotation Pittke, Fabian, Raffel, Manuel, Mendling, Jan, Leopold, Henrik, Reijers, Hajo A., van der Aa, Han. 2019. Searching textual and model-based process descriptions based on a unified data format. Software & Systems Modeling (Springer). 18 (2), 1179-1194.


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Abstract

Documenting business processes using process models is common practice in many organizations. However, not all process information is best captured in process models. Hence, many organizations complement these models with textual descriptions that specify additional details. The problem with this supplementary use of textual descriptions is that existing techniques for automatically searching process repositories are limited to process models. They are not capable of taking the information from textual descriptions into account and, therefore, provide incomplete search results. In this paper, we address this problem and propose a technique that is capable of searching textual as well as model-based process descriptions. It automatically extracts activity-related and behavioral information from both descriptions types and stores it in a unified data format. An evaluation with a large Austrian bank demonstrates that the additional consideration of textual descriptions allows us to identify more relevant processes from a repository.

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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Journal article
Journal Software & Systems Modeling (Springer)
Citation Index SCI
Language English
Title Searching textual and model-based process descriptions based on a unified data format
Volume 18
Number 2
Year 2019
Page from 1179
Page to 1194
URL https://doi.org/10.1007/s10270-017-0649-y
DOI http://dx.doi.org/10.1007/s10270-017-0649-y
Open Access Y

Associations

People
Pittke, Fabian (Former researcher)
Raffel, Manuel (Former researcher)
Mendling, Jan (Details)
External
Leopold, Henrik (Vrije Universiteit Amsterdam, Netherlands)
Reijers, Hajo A. (Vrije Universiteit Amsterdam, Netherlands)
van der Aa, Han (Vrije Universiteit Amsterdam, Netherlands)
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