Quotation Weitzl, Wolfgang, Einwiller, Sabine. 2018. Intervening failure attribution perceptions and NWOM with online service recovery actions. In Proceedings of the 2018 AMS World Marketing Congress, Hrsg. Academy of Marketing Science, 0-0. Porto, Portugal: Springer.


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Publication's profile

Status of publication Published
Affiliation External
Type of publication Contribution to conference proceedings
Language English
Title Intervening failure attribution perceptions and NWOM with online service recovery actions
Title of whole publication Proceedings of the 2018 AMS World Marketing Congress
Editor Academy of Marketing Science
Page from 0
Page to 0
Location Porto, Portugal
Publisher Springer
Year 2018
Open Access N

Associations

People
Weitzl, Wolfgang (Former researcher)
External
Einwiller, Sabine (University of Vienna, Austria)
Organization
Marketing DP (Details)
Research areas (Ă–STAT Classification 'Statistik Austria')
5300 Economics (Details)
5308 Management sciences (Details)
5320 Marketing (Details)
5338 Science of advertising (Details)
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