Quotation Limaj, Everist, Bernroider, Edward. 2017. A Comparative Analysis of Social Information and Communication Systems for Supporting Potential Absorptive Capacity. In: Social Knowledge Management in Action - Applications and Challenges, Hrsg. Remko Helms, Jocelyn Cranefield, Jurriaan van Reijsen, 61-79. Cham: Springer International Publishing.


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Abstract

This study provides a comparative analysis on the relative importance of social information and communication systems (SICS) to acquire and assimilate knowledge in the organizational context. Theoretically, we relate these knowledge processing stages to Potential Absorptive Capacity (PAC). As the usage of SICS to manage knowledge in organizations is becoming common practice, we need to understand which SICS support what kind of knowledge processing activity best. For this purpose, we developed a research model linking a SICS taxonomy with multiple criteria feeding into PAC. Based on the Analytical Hierarchy Process (AHP), we allowed experts affiliated with different organizational units to assess the relative importance of different SICS in regard to their organizational value for each assessment dimension. Our exploratory findings, which we interpret and discuss using a technology affordance lens, indicate that SICS priorities vary across organizational units and knowledge processing stages. This study offers valuable insights for conducting effective knowledge-acquisition and assimilation practices in organizations.

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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Chapter in edited volume
Language English
Title A Comparative Analysis of Social Information and Communication Systems for Supporting Potential Absorptive Capacity
Title of whole publication Social Knowledge Management in Action - Applications and Challenges
Editor Remko Helms, Jocelyn Cranefield, Jurriaan van Reijsen
Page from 61
Page to 79
Location Cham
Publisher Springer International Publishing
Year 2017
Reviewed? Y
URL https://link.springer.com/chapter/10.1007/978-3-319-45133-6_4
ISBN 978-3-319-45133-6

Associations

People
Limaj, Everist (Details)
Bernroider, Edward (Details)
Organization
Information Systems and Operations DP (Details)
Research Institute for Computational Methods FI (Details)
Institute for Information Management and Control IN (Details)
Research areas (Ă–STAT Classification 'Statistik Austria')
5367 Management information systems (Details)
5405 Empirical social research (Details)
5937 Information systems (Details)
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