Fruchter, Gila, Reutterer, Thomas. 2017. Evolution of Customers’ Quality Expectations: Who Tends to be the Satisfied in the Long Run? Global Conference on Services Management (GLOSERV 2017), Volterra, Italien, 03.10.-06.10.
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| Status of publication | Published |
|---|---|
| Affiliation | WU |
| Type of publication | Paper presented at an academic conference or symposium |
| Language | English |
| Title | Evolution of Customers¿ Quality Expectations: Who Tends to be the Satisfied in the Long Run? |
| Event | Global Conference on Services Management (GLOSERV 2017) |
| Year | 2017 |
| Date | 03.10.-06.10. |
| Country | Italy |
| Location | Volterra |
| URL | http://gloserv.anahei.org/ |
Associations
- People
- Reutterer, Thomas (Details)
- External
- Fruchter, Gila (Bar-Ilan University, Israel)
- Organization
- Institute for Service Marketing and Tourism IN (Details)
- Research Institute for Computational Methods FI (Details)
- Research areas (ÖSTAT Classification 'Statistik Austria')
- 5301 Distributive trades (Details)
- 5307 Business and management economics (Details)
- 5315 Commercial science (Details)
- 5320 Marketing (Details)
- 5321 Market research (Details)