Quotation Fruchter, Gila, Reutterer, Thomas. 2017. Evolution of Customers’ Quality Expectations: Who Tends to be the Satisfied in the Long Run? Global Conference on Services Management (GLOSERV 2017), Volterra, Italien, 03.10.-06.10.


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Paper presented at an academic conference or symposium
Language English
Title Evolution of Customers¿ Quality Expectations: Who Tends to be the Satisfied in the Long Run?
Event Global Conference on Services Management (GLOSERV 2017)
Year 2017
Date 03.10.-06.10.
Country Italy
Location Volterra
URL http://gloserv.anahei.org/

Associations

People
Reutterer, Thomas (Details)
External
Fruchter, Gila (Bar-Ilan University, Israel)
Organization
Service Marketing and Tourism IN (Details)
Research Institute for Computational Methods FI (Details)
Research areas (ÖSTAT Classification 'Statistik Austria')
5301 Distributive trades (Details)
5307 Business and management economics (Details)
5315 Commercial science (Details)
5320 Marketing (Details)
5321 Market research (Details)
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