Quotation Franke, Nikolaus, Schirg, Florian, Reinsberger, Kathrin. 2016. The frequency of end-user innovation: A re-estimation of extant findings. Research Policy (RP) 45 (8), 1684-1689.




Recent studies have found that large numbers of consumers innovate. In our study, we provide a re-estimation of the figures provided in the extant literature. We do so by conducting a study in which we apply two different methods of data collection: (1) telephone interviews, the method considered most valid in previous research, and (2) personal interviews, which involve much higher effort but induce better individual recollection. Using telephone interviews, we measured a user-innovator frequency of 10.8% in our sample. In stark contrast, personal follow-up interviews resulted in a frequency of 39.7%, indicating a considerable underestimation in extant research. We then used the correction factor generated to re-estimate findings on user innovation frequency in Finland, Japan, Korea, Sweden, the UK, and the USA. It appears that user innovation is indeed a mass phenomenon that should not be overlooked by policymakers or firms.


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Journal article
Journal Research Policy (RP)
Citation Index SSCI
WU Journalrating 2009 A
WU-Journal-Rating new FIN-A, MAN-A, STRAT-A, VW-B, WH-A
Language English
Title The frequency of end-user innovation: A re-estimation of extant findings
Volume 45
Number 8
Year 2016
Page from 1684
Page to 1689
Reviewed? Y
URL https://www.wu.ac.at/entrep/forschung/publikationen-full-text-pdf/
DOI http://dx.doi.org/10.1016/j.respol.2016.04.012


Franke, Nikolaus (Details)
Schirg, Florian (Former researcher)
Reinsberger, Kathrin (Former researcher)
Institute for Entrepreneurship and Innovation IN (Details)
Research Institute for Family Business FI (Details)
WU Entrepreneurship Center WE (Details)
Research areas (Ă–STAT Classification 'Statistik Austria')
5320 Marketing (Details)
5350 Innovation research (Details)
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