Quotation Kaiser, Alexander, Kragulj, Florian, Grisold, Thomas. 2016. Identifying Human Needs in Organizations to Develop Sustainable Intellectual Capital. Reflections on Best Practices. In Proeceedings of the ECIC-2016 (8th European Conference on Intellectual Capital), Hrsg. Carlo Bagnoli, Chiara Mio Andrea Garlatti and Maurizio Massaro, 129-136. Reading: Academic Conferences and Publishing International Limited.


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Abstract

Our modern economy is characterized by a fast-changing and unpredictable business environment in all areas and sectors. Several authors argue that organizations must meet these conditions by developing sustainable intellectual capital (IC). We propose to consider and implement human needs to build up sustainable IC, which is necessary for the organization's long-term success. In the realm of knowledge-based management, we have developed a methodological framework to generate explicit knowledge about human needs in organizations, which we call Bewextra. Combined with the organization's expertise, explicit need knowledge fosters the reinforcement of IC which in turn allows for developing need-based transformation strategies. Over the past few years, we conducted several successful organizational learning processes where we used human needs to develop IC. These projects covered a variety of organizational domains regarding organizational scope, business environments and size. Thus, we gained vast experience and rich empirical data. In this paper, we reflect on factors, which we found to be decisive for organizational learning processes to develop sustainable IC. Accordingly, the research question is the following: Reflecting on case studies from diverse organizational domains and contexts, what are methodological key factors for enabling sustainable IC in need-based organizational learning processes? To answer this question, we employ a multi case study about projects we conducted over the past few years to then discuss methodological key factors to enable sustainable IC.

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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Contribution to conference proceedings
Language English
Title Identifying Human Needs in Organizations to Develop Sustainable Intellectual Capital. Reflections on Best Practices
Title of whole publication Proeceedings of the ECIC-2016 (8th European Conference on Intellectual Capital)
Editor Carlo Bagnoli, Chiara Mio Andrea Garlatti and Maurizio Massaro
Page from 129
Page to 136
Location Reading
Publisher Academic Conferences and Publishing International Limited
Year 2016
ISBN 978-1-910810-89-7

Associations

Projects
Knowledge-Based Management
People
Kaiser, Alexander (Details)
Kragulj, Florian (Details)
Grisold, Thomas (Details)
Organization
Information Business IN (Details)
Competence Center for Sustainability Transformation and Responsibility WE (Details)
Research areas (Ă–STAT Classification 'Statistik Austria')
1142 Systems theory (Details)
1146 Management information systems (Details)
1925 Knowledge management (Details)
5300 Economics (Details)
5954 Knowledge management (Details)
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