Fruchter, Gila, Reutterer, Thomas. 2016. An Investigation into the Dynamics of Customers’ Service Expectations. 23rd EIRASS International Conference on Recent Advances in Retailing & Services Science, Edinburgh, Großbritannien, 11.07.-14.07.
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| Status of publication | Published |
|---|---|
| Affiliation | WU |
| Type of publication | Paper presented at an academic conference or symposium |
| Language | English |
| Title | An Investigation into the Dynamics of Customers¿ Service Expectations |
| Event | 23rd EIRASS International Conference on Recent Advances in Retailing & Services Science |
| Year | 2016 |
| Date | 11.07.-14.07. |
| Country | United Kingdom |
| Location | Edinburgh |
Associations
- People
- Reutterer, Thomas (Details)
- External
- Fruchter, Gila (Bar-Ilan University, Graduate School of Business, Israel)
- Organization
- Institute for Marketing and Customer Analytics IN (Details)
- Research Institute for Computational Methods FI (Details)
- Research areas (ÖSTAT Classification 'Statistik Austria')
- 5301 Distributive trades (Details)
- 5307 Business and management economics (Details)
- 5315 Commercial science (Details)
- 5320 Marketing (Details)
- 5321 Market research (Details)