Quotation Fruchter, Gila, Reutterer, Thomas. 2016. An Investigation into the Dynamics of Customers’ Service Expectations. 23rd EIRASS International Conference on Recent Advances in Retailing & Services Science, Edinburgh, Großbritannien, 11.07.-14.07.


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Paper presented at an academic conference or symposium
Language English
Title An Investigation into the Dynamics of Customers¿ Service Expectations
Event 23rd EIRASS International Conference on Recent Advances in Retailing & Services Science
Year 2016
Date 11.07.-14.07.
Country United Kingdom
Location Edinburgh

Associations

People
Reutterer, Thomas (Details)
External
Fruchter, Gila (Bar-Ilan University, Graduate School of Business, Israel)
Organization
Service Marketing and Tourism IN (Details)
Research Institute for Computational Methods FI (Details)
Research areas (ÖSTAT Classification 'Statistik Austria')
5301 Distributive trades (Details)
5307 Business and management economics (Details)
5315 Commercial science (Details)
5320 Marketing (Details)
5321 Market research (Details)
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