Köcher, Sören, Buber, Renate. 2015. Being Unhappy but Trying Again: An Examination of Diverging Service Failure Effects across Full-Services and Self-Services. ANZMAC Conference, Sydney, Australien, 30.11.-02.12..
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| Status of publication | Published |
|---|---|
| Affiliation | WU |
| Type of publication | Poster presented at an academic conference or symposium |
| Language | English |
| Title | Being Unhappy but Trying Again: An Examination of Diverging Service Failure Effects across Full-Services and Self-Services |
| Event | ANZMAC Conference |
| Date | 30.11.-02.12. |
| Location | Sydney |
| Country | Australia |
| Year | 2015 |
Associations
- People
- Buber, Renate (Details)
- External
- Köcher, Sören (TU Dortmund, Germany)
- Organization
- Institute for Nonprofit Management IN (Details)
- Research areas (ÖSTAT Classification 'Statistik Austria')
- 5300 Economics (Details)
- 5301 Distributive trades (Details)
- 5321 Market research (Details)
- 5405 Empirical social research (Details)