Quotation Figl, Kathrin, Strembeck, Mark. 2015. Findings from an Experiment on Flow Direction of Business Process Models. In International Workshop on Enterprise Modelling and Information Systems Architectures (EMISA), Hrsg. Jens Kolb, Henrik Leopold, Jan Mendling, 59-73. Innsbruck, Austria: Gesellschaft für Informatik, Bonn.


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Abstract

A core aspect of diagrammatic process modeling is the visualization of the logical and temporal order in which tasks are to be performed in a process. While conventions and guidelines exist that promote modeling processes from left-to-right or from top-to-bottom, no empirically validated design rationale can be provided for this choice so far. Therefore, this paper seeks to determine whether some flow directions are better than others from a cognitive point of view. We present the results of a controlled pilot experiment comparing the effects of four flow directions (left-to-right, right-to-left, top-to-bottom, bottom-to-top) on process model comprehension with a small sample size of 44 participants. Although there is a variety of theoretical arguments which support the use of a left-to-right flow direction as convention for process models, the preliminary empirical results of the pilot experiment were less clear-cut and showed that model readers also adapted well to uncommon reading directions.

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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Contribution to conference proceedings
Language English
Title Findings from an Experiment on Flow Direction of Business Process Models
Title of whole publication International Workshop on Enterprise Modelling and Information Systems Architectures (EMISA)
Editor Jens Kolb, Henrik Leopold, Jan Mendling
Page from 59
Page to 73
Location Innsbruck, Austria
Publisher Gesellschaft für Informatik, Bonn
Year 2015
ISBN 978-3-88579-642-8
URL https://dl.gi.de/handle/20.500.12116/2037

Associations

People
Figl, Kathrin (Former researcher)
Strembeck, Mark (Details)
Organization
Information Systems and New Media IN (Details)
Research areas (ÖSTAT Classification 'Statistik Austria')
1134 Computer supported cooperative work (CSCW) (Details)
1138 Information systems (Details)
1161 Human-computer interaction (Details)
2972 Usability research (Details)
5367 Management information systems (Details)
5521 Cognitive psychology (Details)
5838 E-learning, telelearning (Details)
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