Di Ciccio, Claudio, Mecella, Massimo, Scannapieco, Monica, Zardetto, Diego, Catarci, Tiziana. 2012. MailOfMine - Analyzing Mail Messages for Mining Artful Collaborative Processes. In Data-Driven Process Discovery and Analysis, Hrsg. Karl Aberer, Ernesto Damiani, Tharam Dillon, 55-81. Campione d'Italia, Italy: Springer.
BibTeX
Abstract
Artful processes are informal processes typically carried out by those people whose work is mental rather than physical (managers, professors, researchers, engineers, etc.), the so called "knowledge workers". In this paper we propose the MailOfMine approach, to automatically build, on top of a collection of email messages, a set of workflow models that represent the artful processes laying behind the knowledge workers activities.
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Status of publication | Published |
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Affiliation | WU |
Type of publication | Contribution to conference proceedings |
Language | English |
Title | MailOfMine - Analyzing Mail Messages for Mining Artful Collaborative Processes |
Title of whole publication | Data-Driven Process Discovery and Analysis |
Editor | Karl Aberer, Ernesto Damiani, Tharam Dillon |
Page from | 55 |
Page to | 81 |
Location | Campione d'Italia, Italy |
Publisher | Springer |
Year | 2012 |
ISBN | 978-3-642-34043-7 |
URL | http://dx.doi.org/10.1007/978-3-642-34044-4_4 |
Associations
- People
- Di Ciccio, Claudio (Former researcher)
- External
- Catarci, Tiziana (Sapienza, University of Rome, Italy)
- Mecella, Massimo (Sapienza, University of Rome, Italy)
- Scannapieco, Monica (Istituto Nazionale di Statistica, Italy)
- Zardetto, Diego (Istituto Nazionale di Statistica, Italy)
- Organization
- Institute for Data, Process and Knowledge Management (AE Sabou) (Details)