Quotation Di Ciccio, Claudio, Mecella, Massimo, Scannapieco, Monica, Zardetto, Diego, Catarci, Tiziana. 2012. MailOfMine - Analyzing Mail Messages for Mining Artful Collaborative Processes. In Data-Driven Process Discovery and Analysis, Hrsg. Karl Aberer, Ernesto Damiani, Tharam Dillon, 55-81. Campione d'Italia, Italy: Springer.




Artful processes are informal processes typically carried out by those people whose work is mental rather than physical (managers, professors, researchers, engineers, etc.), the so called "knowledge workers". In this paper we propose the MailOfMine approach, to automatically build, on top of a collection of email messages, a set of workflow models that represent the artful processes laying behind the knowledge workers activities.


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Contribution to conference proceedings
Language English
Title MailOfMine - Analyzing Mail Messages for Mining Artful Collaborative Processes
Title of whole publication Data-Driven Process Discovery and Analysis
Editor Karl Aberer, Ernesto Damiani, Tharam Dillon
Page from 55
Page to 81
Location Campione d'Italia, Italy
Publisher Springer
Year 2012
ISBN 978-3-642-34043-7
URL http://dx.doi.org/10.1007/978-3-642-34044-4_4


Di Ciccio, Claudio (Former researcher)
Catarci, Tiziana (Sapienza, University of Rome, Italy)
Mecella, Massimo (Sapienza, University of Rome, Italy)
Scannapieco, Monica (Istituto Nazionale di Statistica, Italy)
Zardetto, Diego (Istituto Nazionale di Statistica, Italy)
Institute for Data, Process and Knowledge Management (AE Sabou) (Details)
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