Quotation Krumay, Barbara, Bauer, Stefan, Margiol, Sebastian. 2014. Measurement Beyond Financial Performance: Security and Privacy. Performance Management 2014 Conference, Aarhus, Dänemark, 25.06-27.06.


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Abstract

The concept of measuring business performance as a precondition for successful management has been widely accepted in research and practice. Approaches to measure business performance are various, reaching from single performance indicators over complex performance indicator systems to holistic approaches such as the balanced scorecard (BSC). Some studies already demonstrated that measures beyond financial performance show important influence on the success of companies. In addition, poor performance of non-financial performance indicators may serve as an important "warning sign" for imminent financial performance problems. In fact, many of the approaches omit measuring beyond financial performance and exclude issues such as technological (e.g. security), social (e.g. privacy, work-life-balance) or environmental (e.g. carbon footprint) aspects. Hence, we argue that measuring non-financial performance indicators has high importance and we further investigate, how well they are covered by research. We focus especially on security and privacy performance indicators and compare the scientific approaches to performance indicators that are actually used in practice in order to identify differences and gain knowledge concerning the "research-practice" gap.

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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Paper presented at an academic conference or symposium
Language English
Title Measurement Beyond Financial Performance: Security and Privacy
Event Performance Management 2014 Conference
Year 2014
Date 25.06-27.06
Country Denmark
Location Aarhus
URL http://icoa.au.dk/conferences-workshops/pma-2014-conference/

Associations

People
Krumay, Barbara (Details)
Bauer, Stefan (Details)
Margiol, Sebastian (Details)
Organization
Institute for Information Management and Control IN (Details)
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