Quotation Di Ciccio, Claudio, Marrella, Andrea, Russo, Alessandro. 2012. Knowledge-intensive Processes: An Overview of Contemporary Approaches. In 1st International Workshop on Knowledge-intensive Business Processes, KiBP 2012, Rome, Italy, June 15, 2012, Hrsg. Arthur H.M. ter Hofstede, Massimo Mecella, Sebastian Sardina, 33-47. Rome: CEUR Workshop Proceedings.


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Abstract

Engineering of knowledge-intensive processes is far from being mastered. Processes are defined knowledge-intensive when people/agents carry them out in a fair degree of ``uncertainty'', where the uncertainty depends on different factors, such as the high number of tasks to be represented, their unpredictable nature, or their dependency on the scenario. In the worst case, there is no predefined view of the knowledge-intensive process, and tasks are mainly discovered as the process unfolds. In this work, starting from three different real scenarios, we present a critical comparative analysis of the existing approaches used for supporting knowledge-intensive processes, and we discuss some recent research techniques that may complement or extend the existing state of the art.

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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Contribution to conference proceedings
Language English
Title Knowledge-intensive Processes: An Overview of Contemporary Approaches
Title of whole publication 1st International Workshop on Knowledge-intensive Business Processes, KiBP 2012, Rome, Italy, June 15, 2012
Editor Arthur H.M. ter Hofstede, Massimo Mecella, Sebastian Sardina
Page from 33
Page to 47
Location Rome
Publisher CEUR Workshop Proceedings
Year 2012
URL http://ceur-ws.org/Vol-861/KiBP2012_paper_2.pdf

Associations

People
Di Ciccio, Claudio (Former researcher)
External
Marrella, Andrea
Russo, Alessandro
Organization
Institute for Data, Process and Knowledge Management (AE Mendling) (Details)
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