Quotation Maier, Konradin, Frysak, Josef, Bernroider, Edward. 2014. The Effects of Effort-Feedback on Time Spent for Information Processing in Multi-criteria Decision Making. WorldCIST, Funchal, Madeira, Portugal, 15.04.-18.04..


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Abstract

When making decisions, many people tend to rely on their instinctive choices instead of trusting and adopting those suggested by decision support systems. Feedback interventions can be used to subliminally direct and assist decision makers' attention to increase the accuracy of the decision. This paper seeks to further develop our understanding of such persuasive decision aids for a preferential choice problem. For this purpose, we applied an experiment design with either enabled or disabled feedback interventions in a self-developed computerized decision aid with varying decision complexities. We applied continuous feedback mechanisms using normative rules to evaluate the participants' time investments during their information processing stage. Our findings demonstrate that normative effort feedback impacts both time spent on single items and time spent for overall decision processing. We conclude that effort feedback can be a viable feedback option to implement in decision aids.

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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Paper presented at an academic conference or symposium
Language English
Title The Effects of Effort-Feedback on Time Spent for Information Processing in Multi-criteria Decision Making
Event WorldCIST
Year 2014
Date 15.04.-18.04.
Country Portugal
Location Funchal, Madeira
URL http://www.aisti.eu/worldcist14/

Associations

People
Maier, Konradin (Former researcher)
Frysak, Josef (Details)
Bernroider, Edward (Details)
Organization
Institute for Information Management and Control IN (Details)
Research areas (Ă–STAT Classification 'Statistik Austria')
1146 Management information systems (Details)
2555 Human-computer interaction (Details)
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