Quotation Malinova, Monika, Leopold, Henrik, Mendling, Jan. 2013. An Empirical Investigation on the Design of Process Architectures. In Wirtschaftsinformatik Proceedings 2013. Paper 75, Hrsg. Alt, Reiner; Francyzk, Bogdan, 1197-1213. Leipzig: Merkur-Verlag.


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Abstract

Large-scale enterprises struggle with an effective alignment of business processes and IT services with business strategy. While process models play an important role for bridging between strategy and IT, there is a need to systematically organize the huge number of models. Process architecture defines an overarching structure for the organization of processes. However, there is a notable research gap on how process architectures are designed in practice. In this paper we address this problem by integrating insights and approaches from practice. We use Grounded Theory to analyze eleven in-depth interviews we conducted. Further, we present findings from studying documents provided by the interviewees. Our contribution is a conceptual framework about process architecture design, along with a classification of process architecture archetypes found in practice. Our results have strong implications since they demonstrate that process architecture design is more complex and context-dependent than assumed.

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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Contribution to conference proceedings
Language English
Title An Empirical Investigation on the Design of Process Architectures
Title of whole publication Wirtschaftsinformatik Proceedings 2013. Paper 75
Editor Alt, Reiner; Francyzk, Bogdan
Page from 1197
Page to 1213
Location Leipzig
Publisher Merkur-Verlag
Year 2013

Associations

People
Malinova Mandelburger, Monika (Details)
Mendling, Jan (Details)
External
Leopold, Henrik
Organization
Applied Information Technology with Focus on IT in Organization (Details)
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