Quotation Bernroider, Edward and Schmöllerl, Patrick. 2013. A technological, organisational and environmental analysis of decision making methodologies and satisfaction in the context of IT induced business transformations. European Journal of Operational Research (EJOR) 224 (1): S. 141-153.


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Abstract

Although Operational Research (OR) has successfully provided many methodologies to address complex decision problems, in particular based on the rationality principle, there has been too little discussion regarding their limited consideration in IT evaluation practice and associated decision making satisfaction levels in an organisational context. The aim of this paper is to address these issues through providing a current account of diffusion and infusion of OR methodologies in IT decision making practice, and by analysing factors affecting decision making satisfaction from a Technological, Organisational, and Environmental (TOE) framework in the context of IT induced business transformations. We developed a structural equation model and conducted an empirical survey, which supported four out of five developed research hypotheses. Our results show that while Decision Support Systems (DSSs), holistic IT evaluation methods, and management support seem to positively affect individual satisfaction, legislative regulation has an adverse effect. Results also revealed a persistent methodology diffusion and infusion gap. The paper discusses implications in each of these aspects and presents opportunities for future work.

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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Journal article
Journal European Journal of Operational Research (EJOR)
Citation Index SCI
WU Journalrating 2009 A
WU-Journal-Rating new FIN-A, INF-A, STRAT-A, WH-A
Language English
Title A technological, organisational and environmental analysis of decision making methodologies and satisfaction in the context of IT induced business transformations
Volume 224
Number 1
Year 2013
Page from 141
Page to 153
Reviewed? Y
DOI http://dx.doi.org/10.1016/j.ejor.2012.07.025

Associations

People
Bernroider, Edward (Details)
External
Schmöllerl, Patrick
Organization
Information Systems and Operations DP (Details)
Research Institute for Computational Methods FI (Details)
Institute for Information Management and Control IN (Details)
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