Krumay, Barbara, Brandtweiner, Roman. 2010. Are Customer Service Offerings Influencing E-Loyalty? A Graphical Chain Model Approach in the Austrian Mobile Phone Service Provider Industry. In The 24th Bled eConference
eFuture: Solutions for the Individual, Organisations and Society, Hrsg. Andreja Pucihar, Joe Gričar, Nilmini Wickramasinghe, Ulrike Lechner, Roger Clarke, 346-363. Bled, Slovenia: -.
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| Status of publication | Published |
|---|---|
| Affiliation | WU |
| Type of publication | Contribution to conference proceedings |
| Language | English |
| Title | Are Customer Service Offerings Influencing E-Loyalty? A Graphical Chain Model Approach in the Austrian Mobile Phone Service Provider Industry |
| Title of whole publication | The 24th Bled eConference eFuture: Solutions for the Individual, Organisations and Society |
| Editor | Andreja Pucihar, Joe Gričar, Nilmini Wickramasinghe, Ulrike Lechner, Roger Clarke |
| Page from | 346 |
| Page to | 363 |
| Location | Bled, Slovenia |
| Publisher | - |
| Year | 2010 |
| URL | http://domino.fov.uni-mb.si/proceedings |
Associations
- People
- Krumay, Barbara (Former researcher)
- Brandtweiner, Roman (Details)
- Organization
- Institute for Information Systems and Society IN (Details)
- Institute for Information Management and Control IN (Details)