Quotation Spiekermann, Sarah, Dingel, Kai. 2007. Third Generation Knowledge Management Systems - Towards an Augmented Technology Acceptance Model. In Wirtschaftinformatik Proceedings 2007, Hrsg. Wirtschaftsinformatik (2), 521-538. Karlsruhe:


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Abstract

The paper examines the applicability and sufficiency of the Technology Acceptance Model (TAM) in the context of social software and newer generation knowledge management systems (KMS). A reinterpretation of the two TAM constructs "Perceived Usefulness" and "Perceived Ease of Use" in light of expectancy-valence theory reveals that the TAM predominantly focuses on performance expectations on different behavioral levels and, thus, fails to account for the entire range of drivers and barriers related to KMS usage.

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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Contribution to conference proceedings
Language English
Title Third Generation Knowledge Management Systems - Towards an Augmented Technology Acceptance Model
Title of whole publication Wirtschaftinformatik Proceedings 2007
Editor Wirtschaftsinformatik (2)
Page from 521
Page to 538
Location Karlsruhe
Year 2007
URL http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1346872

Associations

People
Spiekermann-Hoff, Sarah (Details)
External
Dingel, Kai
Organization
Institute for Information Systems and Society IN (Details)
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