Quotation Koller, Monika, Salzberger, Thomas. 2009. Benchmarking in Service Marketing - A Longitudinal Analysis of the Customer. Benchmarking: An International Journal 16 (3): 401-414.


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Journal article
Journal Benchmarking: An International Journal
WU-Journal-Rating new FIN-A, STRAT-C
Language English
Title Benchmarking in Service Marketing - A Longitudinal Analysis of the Customer
Volume 16
Number 3
Year 2009
Page from 401
Page to 414
Reviewed? Y

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People
Koller, Monika (Details)
Salzberger, Thomas (Details)
Organization
Marketing Management IN (Details)
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