Quotation Dickinger, Astrid, Bauernfeind, Ulrike. Erscheinend. An Analysis of Corporate E-Mail communication as part of AirlinesÂ’ Service Recovery Strategy. Journal of Travel and Tourism Marketing


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Publication's profile

Affiliation WU
Type of publication Journal article
Journal Journal of Travel and Tourism Marketing
Citation Index SSCI
Title An Analysis of Corporate E-Mail communication as part of AirlinesÂ’ Service Recovery Strategy
Year 2008
Reviewed? Y

Associations

People
Dickinger, Astrid (Former researcher)
Bauernfeind, Ulrike (Former researcher)
Organization
Service Marketing and Tourism IN (Details)
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