Quotation Schwaiger, M., Winkler, G.. 2003. Is customer satisfaction driving revenue - a longitudinal analysis with evidence from the banking industry. Vortrag im Rahmen der International Economics and Business Research Conference, Las Vegas, USA


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Paper presented at an academic conference or symposium
Title Is customer satisfaction driving revenue - a longitudinal analysis with evidence from the banking industry
Year 2003

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People
Winkler, Gerhard (Details)
Organization
Bank Administration (Former organization)
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