Quotation Winkler, G., Schwaiger, M.. 2004. Is Customer Satisfaction driving Revenue - a Longitudinal Analysis with Evidence from the Banking Industry. Journal of Economics and Business Research


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Journal article
Journal Journal of Business and Economics Research
Title Is Customer Satisfaction driving Revenue - a Longitudinal Analysis with Evidence from the Banking Industry
Year 2004
Reviewed? Y

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Winkler, Gerhard (Details)
Organization
Bank Administration (Former organization)
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