Korunka, C., Sonnek, A., Scharitzer, D., Carayon, P., Hoonaker, P.. 2002. Die wahrgenommene Kundenorientierung der Mitarbeiter in der öffentlichen Verwaltung. Der Markt, 41, 163, 144-157
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Status of publication | Published |
---|---|
Affiliation | WU |
Type of publication | Journal article |
Journal | der markt - International Journal of Marketing (eingestellt 2013) |
WU-Journal-Rating new | MAR-D, STRAT-D |
Language | German |
Title | Die wahrgenommene Kundenorientierung der Mitarbeiter in der öffentlichen Verwaltung |
Year | 2002 |
Reviewed? | Y |
Associations
- Projects
- Evaluation of quality management interventions in public services (New Public Management) from the employees´ and customers´ perspective
- People
- Scharitzer, Dieter (Details)
- Organization
- Marketing (Former organization)