Korunka, C., Scharitzer, D., Sainfort, F., Carayon, P.. 2003. Quality in the public sector: The employees' perspective. Total Quality Management, 14, 5, 541-552
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Status of publication | Published |
---|---|
Affiliation | WU |
Type of publication | Journal article |
Journal | Total Quality Management |
Language | English |
Title | Quality in the public sector: The employees' perspective |
Year | 2003 |
Reviewed? | Y |
Associations
- Projects
- Evaluation of quality management interventions in public services (New Public Management) from the employees´ and customers´ perspective
- People
- Scharitzer, Dieter (Details)
- Organization
- Marketing (Former organization)