Quotation Korunka, C., Scharitzer, D., Sainfort, F., Carayon, P.. 2003. Quality in the public sector: The employees' perspective. Total Quality Management, 14, 5, 541-552


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Journal article
Journal Total Quality Management
Language English
Title Quality in the public sector: The employees' perspective
Year 2003
Reviewed? Y