Quotation Reiner, G., Trcka, M.. 2001. Call Center Process Improvements Using Simulation and Queuing Models. 7th International Scientific Conference on Quantitative Methods in Economy and Business, Bratislava, 29.03.2001


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Paper presented at an academic conference or symposium
Language English
Title Call Center Process Improvements Using Simulation and Queuing Models
Year 2001

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Reiner, Gerald (Details)
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Computer Integrated Manufacturing (CIM) (Details)
Produktionsmanagement (Taudes) (Details)
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