Quotation Sonnek, A. , Korunka, C., Scharitzer, D.. 2001. Developing a model of the relationship between customer satisfaction and job satisfaction in public service organizations. Vortrag bei der IEMS 2002 in Cocoa Beach, Florida, 11th-13th March 2002


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Paper presented at an academic conference or symposium
Language English
Title Developing a model of the relationship between customer satisfaction and job satisfaction in public service organizations
Year 2001