Sonnek, A. , Korunka, C., Scharitzer, D.. 2001. Developing a model of the relationship between customer satisfaction and job satisfaction in public service organizations. Vortrag bei der IEMS 2002 in Cocoa Beach, Florida, 11th-13th March 2002
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| Status of publication | Published |
|---|---|
| Affiliation | WU |
| Type of publication | Paper presented at an academic conference or symposium |
| Language | English |
| Title | Developing a model of the relationship between customer satisfaction and job satisfaction in public service organizations |
| Year | 2001 |
Associations
- Projects
- Evaluation of quality management interventions in public services (New Public Management) from the employees´ and customers´ perspective
- People
- Scharitzer, Dieter (Details)
- Organization
- Marketing (Former organization)