Quotation Zins, Andreas. 2001. Relative attitudes in customer loyalty models: some experiences in the commercial airline industry. International Journal of Service Industry Management, 12, 3, 269-294


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Journal article
Journal International Journal of Service Industry Management
Citation Index SSCI
Language English
Title Relative attitudes in customer loyalty models: some experiences in the commercial airline industry
Year 2001
Reviewed? Y

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People
Zins, Andreas (Former researcher)
Organization
Tourism and Leisure Studies (Former organization)
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