Klausegger, C./Scharitzer, D.. 1998. Dynamics in Service Quality Perceptions - A longitudinal approach to evaluate the outcome dimension in service quality perceptions. EIASM-Tagung, Workshop on Quality Management in Services VIII, Ingolstadt vom 19.-21. April
BibTeX
Tags
Press 'enter' for creating the tagPublication's profile
| Status of publication | Published |
|---|---|
| Affiliation | WU |
| Type of publication | Paper presented at an academic conference or symposium |
| Language | English |
| Title | Dynamics in Service Quality Perceptions - A longitudinal approach to evaluate the outcome dimension in service quality perceptions |
| Year | 1998 |