Knowledge management and organizational learning within multinational companies


Type Research Project

Funding Bodies
  • Austrian Science Fund

Duration Sept. 1, 2001 - Sept. 30, 2005

  • Change Management and Management Development AE (Former organization)
  • Advertisitng and Market Research AE (Former organization)

Tags

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  • Haltmeyer, Beate (Former researcher)
  • Kasper, Helmut (Details) Project Head
  • Müller, Barbara (Former researcher)
  • Schlegelmilch, Bodo B. (Details)
 

Abstract (German)

Lernen innerhalb eines Unternehmens und als Organisation selbst ist, bedingt durch sich ständig verändernde wirtschaftliche Bedingungen als unabdingliche Voraussetzung zu betrachten. Die Fähigkeit eines Unternehmens, sich diesen Veränderungen anzupassen wird als ein wichtiger und kritischer Faktor, der für das Weiterbestehen des Unternehmens verantwortlich ist, betrachtet. Deshalb ist das Management von Wissen und von Lernen innerhalb multinationaler Organisationen in einem durch starken Wettbewerb geprägtem globalen Umfeld ein bedeutsamer Wandel. Das Forschungsprojekt zielt darauf ab die wichtigsten Aspekte, die einen Einfluss auf das erfolgreiche
Management von Wissen innerhalb multinationaler Unternehmen haben, zu identifizieren. Im Speziellen widmet sich das Forschungsprojekt den Prozessen des Teilens von Wissen und des Transfers von Wissen in und zwischen lernender Organisationen. Ein weiteres Forschungsziel ist das Betreten eines bisher empirisch noch vernachlässigtes Gebietes, nämlich das des Wissensmanagements bzw. lernender Organisationen. Vor allem zwei Aspekte werden im Zuge des vorgeschlagenen Projektes behandelt: 1. Verbindung von verschiedenen Wissensmanagement Ansätzen multinationaler
Unternehmen mit verschiedenen Strategien; 2. Wissensmanagment, inter-organisationales Teilen von Wissen und Lernen innerhalb eines multinationalen Unternehmens. Das Forschungsprojekt hat auch zum Ziel, gewisse Lücken in der Forschung zu organisationalen Lernen und lernender Organisationen zu schließen. Zwei Modelle (Strategie von Wissensmanagement und Wissensteilen in multinationalen Organisationen) wurden entwickelt. Gemeinsam stellen die beiden Modelle ein Gesamtabbild von Wissensmanagement in multinationalen Organisationen dar.


Abstract (English)

Learning within and as an organization is seen as a prerequisite to adapt to continuously changing conditions in the business environment and therefore, as a critical factor concerning the survival of today's organizations. In a highly competitive global environment, the management of the knowledge and learning within multinational organizations will be a key challenge for managers. The research project aims to identify key aspects which have an impact on the successfull management of knowledge assets within a multinational environment. In particular, the processes of knowledge sharing and knowledge transfer in and between learning organizations are investigated. Moreover, it aims to enter a new field of research on knowledge management and learning organizations with focus on two main aspects:<BR>1. Linking different knowledge management approaches of multinational companies to different strategies. <BR>2. Knowledge management, interorganizational knowledge sharing and learning within a multinational company. <P>Besides, the research project
considerably contributes to fill existing gaps in the research on organizational learning and learning organizations. It focuses on - the process of (individual and collective) knowledge sharing and organizational learning in general, - the process of transferring individually shared knowledge into collective knowledge in particular, - the contextual
preconditions for knowledge sharing and learning, - knowledge sharing and learning in an international context (national differences will be taken into account). We developed two models of knowledge management strategy and knowledge sharing in multinational organizations. They analyze · the impact of the value discipline on the knowledge management strategy on the one hand and · the process of interorganizational knowledge sharing and its various influencing variables on the other hand.

Publications

Journal article

2013 Kasper, Helmut and Lehrer, Mark and Mühlbacher, Jürgen and Müller, Barbara. 2013. On the different "worlds" of intra-organizational knowledge management: Understanding idiosyncratic variation in MNC cross-site knowledge-sharing practices. International Business Review 22 (1), 326-338. open access (Details)
2010 Kasper, Helmut, Lehrer, Mark, Mühlbacher, Jürgen, Müller, Barbara. 2010. Thinning Knowledge: An Interpretive Field Study of Knowledge-Sharing Practices of Firms in Three Multinational Contexts. Journal of Management Inquiry 19 (4): 367-381. open access (Details)
2008 Kasper, Helmut, Lehrer, Mark, Mühlbacher, Jürgen, Müller, Barbara. 2008. Cross-site Knowledge Sharing Patterns in Multinational Corporations: the Disparate Effects of Contingency and Globalization. Journal of Knowledge Globalization 1 (1): 7-27. (Details)
2002 Kasper, Helmut, Haltmeyer, Beate. 2002. Knowledge Sharing in Multinational Organizations. Journal of Cross-Cultural Competence and Management, 3/2002, 279-313, Frankfurt am Main/London (Details)

Chapter in edited volume

2010 Kasper, Helmut, Mark, Lehrer, Mühlbacher, Jürgen, Müller, Barbara. 2010. Wissensbasierte Steuerung Multinationaler Unternehmen - Eine empirische Studie über den Zusammenhang von strategie, Organisationsstruktur und Wissenstransfer unterscheidlicher MNU-Typen. In: Internationale Unternehmenungen und das Management ausländischer Tochtergesellschaften, Hrsg. Schmid Stefan, 115-148. Wiesbaden: Gabler. (Details)
2007 Kasper, Helmut, Mühlbacher, Jürgen, Müller, Barbara. 2007. The Use of Knowledge Management Tools Depending on Departmental Functions. In Knowledge Management: Innovation, Technology and Cultures, Hrsg. Christian Stary, Franz Barachini, Suliman Hawamdeh, 309-315. New Jersey et al.: World Scientific. (Details)
2005 Kasper, Helmut, Haltmeyer, Beate. 2005. Knowledge Sharing in MNCs - An Empirical Analysis of the Most Critical Step. In: Delener, Nejdet, Chao, Chiang-Nan (eds): Global Markets in Dynamic Environments: Making Positive Connections Through Strategy, Technology and Knowledge.1291-1298 (Details)
2002 Haltmeyer, Beate, Kasper, Helmut. 2002. Cross-Border Knowledge Sharing and Learning in MNC´s. In: Delener, Nejdet, Chao, Chiang-nan (eds.): Beyond Boundaries: Challenges of Leadership, Innovation, Integration, and Technology. 500-507 (Details)

Paper presented at an academic conference or symposium

2008 Kasper, Helmut, Lehrer, Mark, Mühlbacher, Jürgen, Müller, Barbara. 2008. Cross-Site Knowledge-Sharing Patterns in Multinational Corporations. Knowledge Globalization Conference, Boston, MA, Vereinigte Staaten/USA, 11.04.-13.04. (Details)
  Kasper, Helmut, Mühlbacher, Jürgen, Müller, Barbara. 2008. The Influence of Departmental Functions on the Use of Knowledge Management Tools. IAMOT, Dubai, Vereinigte Arabische Emirate, 06.04.-10.04. (Details)
2007 Kasper, Helmut, Mühlbacher, Jürgen, Müller, Barbara, Loisch, Ursula Christine. 2007. The impact of organizational culture on knowledge retention. Empirical evidences by identifying behavioral norms and their influences on the retention in 8 multinational companies (MNC). European Academy of Management (EURAM), Paris, Frankreich, 16.05.-19.05. (Details)
2006 Kasper, Helmut, Mühlbacher, Jürgen. 2006. Organizational Context and Knowledge Transfer of a High-tech MNC. 15. International Conference on Management of Technology (IAMOT), Beijing, China, 22.05.-26.05.2006. (Details)
  Kasper, Helmut, Mühlbacher, Jürgen. 2006. Wissensmanagement und lokale Märkte in Asien. "Lessons learned" eines österreichischen High-Tech-Unternehmens in China und Indien. Europäisches Forum Alpbach, Alpbach, Österreich, 30.08-01.09.2006. (Details)
2005 Kasper, Helmut, Haltmeyer, Beate, Kohlbacher, Florian, Scheer, Peter J.. 2005. Accessible but not Accessed. How Availability Hinders the Flow of Knowledge in Multinational Companies. 4th Conference of the European Academy of Management (EURAM), München (Details)
  Kasper, Helmut, Haltmeyer, Beate, Kohlbacher, Florian. 2005. Decentralization and Networks to Enhance Inter-organizational Knowledge Transfer. 21st EGOS Colloquium "Unlocking Organizations", Berlin, June 30 - July 2 (Details)
  Kasper, Helmut, Haltmeyer, Beate, Kohlbacher, Florian. 2005. Knowledge Management - Fact or Fiction? Empirical Evidence of the Current Status and Practices of Knowledge Management in Multinational Corporations. 14th International Conference on Management of Technology (IAMOT) "Productiviry Enhancement for Social Advance: The Role of Management of Technology", 22. - 26. May, Vienna (Details)
  Kasper, Helmut, Haltmeyer, Beate. 2005. Knowledge Sharing in MNCs - An Empirical Analysis of the Most Critical Step. Global Business and Technology Association (GBATA), International Conference, Lisbon / Leira, July 12-16 (Details)
  Kasper, Helmut, Haltmeyer, Beate, Kohlbacher, Florian. 2005. Thriving on Knowledge? Knowledge Management in MNCs. 6th International Conference on Organizational Learning and Knowledge (OLK) "The Passion for Learning and Knowing", Trento, June 9-11 (Details)
2003 Schlegelmilch, B.B., Chini, T.C.. 2003. Strategic Value Discipline and Knowledge Management: An Empirical Investigation, submitted to the European International Business Academy 2003. European International Business Academy (Details)
2002 Kasper, Helmut, Haltmeyer, Beate. 2002. Cross-Border Knowledge Sharing in MNC´s. Global Business and Technology Association, International Conference, June 25-29, 2002, Rome (Details)
2001 Kasper, Helmut, Haltmeyer, Beate. 2001. Die Diffusion von Wissen in multinationalen Organisationen / Knowledge Transfer in MNC´s. IACCM 3rd Annual Conference "Intercultural Management and Competence", 10.-11.05.2001, Wien (Details)

Multimedia

2005 Kasper, Helmut, Haltmeyer, Beate, Kohlbacher, Florian. 2005. Knowledge Management - Fact or Fiction? Empirical Evidence of the Current Status and Practices of Knowledge Management in Multinational Corporations. Proceedings of the 14th International Conference on Management of Technology "Productivity Enhancement for Social Advance: The Role of Management of Technology", Track 5, Paper ID 471 (Details)
  Kasper, H., Haltmeyer, B., Kohlbacher, F.. 2005. Thriving on Knowledge? Empirical Evidence of the Current Status and Practices of Knowledge Management in Multinational Corporations. 6th International Conference on Organizational Learning and Knowing (OLK 6): "The Passion for Learning and Knowing", Trento (Details)

Classification

  • 5324 Organizational research (Details)

Expertise

  • intercultural management
  • learning organization
  • multinational enterprise
  • organizational learning
  • knowledge management