Quality management in the service sector


Type Research Project

Funding Bodies
  • Commission of the European Communities

Duration Oct. 1, 1997 - Sept. 30, 1999

  • Technology and Commodity Science AE (Former organization)

Tags

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  • Alber, Sebastian (Former researcher) Project Head
 

Abstract (German)

Im Rahmen des Tempus PHARE- Programmes für Qualitätsmanagement im Servicesektor gibt es einen Austausch an Lektoren und Dozenten zwischen Österreich, Slowakei, Deutschland und Frankreich. Ziel des Programmes ist der gegenseitige Besuch von Vorlesungen, Austausch von Vorlesungsunterlagen, Literatur und gemeinsamer Erfahrungsaustausch für den Aufbau von lokalen Trainingscentern in der Slowakei.


Abstract (English)

In the framework of the Tempus PHARE- Program for Quality management in the service sector an exchange of lectureres and teachers between Austria, Slowakia, Germany and France is organised. The goal of the program is the common visit of lectures, exchange of teaching materials, literature and common experience to develope local training centers in Slovakia.

Publications

Paper presented at an academic conference or symposium

2010 Alber, Sebastian. 2010. High tech activities in Europe and China. Workshop for chinese delegation, Wien, Österreich, January 2010. (Details)
1998 Alber, Sebastian. 1998. Process Costing for the Life Cycle of a Washing Machine. Banska Bistrica (Details)

Classification

  • 5365 Quality management (Details)

Expertise

  • operations management
  • eco-management
  • risk management
  • training