The decision making process concerning investments in ERP software


Type Research Project

Duration Aug. 1, 1998 - May 1, 1999

  • Applied Information Technology with Focus on IT in Organization AE (Details)
  • Applied Information Technology AE (Details)

Tags

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  • Bernroider, Edward (Details) Project Head
  • Janko, Wolfgang (Details) Project Head
  • Koch, Stefan (Details) Project Head
 

Abstract (German)

Der vorliegende Artikel stellt die Ergebnisse einer empirischen Studie über die Entscheidungsfindung bei der Auswahl betriebswirtschaftlicher Standardsoftware dar. Insbesondere wird auf den Einfluss verschiedener Faktoren wie Unternehmensgröße, Branche oder der Gewichtung einzelner Kriterien auf die Entscheidung eingegangen. Außerdem wird der Ablauf des Entscheidungsprozesses in Hinblick auf verwendete Methoden sowie beteiligte Personengruppen untersucht. Weitere Ergebnisse umfassen den Aufwand für die Entscheidungsfindung und darauf folgende Implementierung sowie die Änderungen dieser Größen in Abhängigkeit von Faktoren wie der Unternehmensgröße oder einem vorangegangenen Business Process Reengineering.


Abstract (English)

This paper describes the results of an empirical study of the decision making process concerning ERP software investments. The effects of several variables such as size or industry and the importance attributed to different criteria on the decision have been investigated. Furthermore, we discuss the methods to realize a decision as well as the groups of actors who are involved in the decision process. In addition, the costs for decision making and the following implementation have been examined with regard to correlations with other characteristics of the organization, e.g. size or a preceding business process reengineering initiative.

Partners

  • SAP Austria - Austria

Publications

Chapter in edited volume

2003 Bernroider, E., Koch, S.. 2003. ERP System Acquisition: A Process Model and Results from an Austrian Survey. In: Grant, G. (ed.): ERP & Data Warehousing in Organizations: Issues and Challenges, 53-71, IRM Press, Hershey, PA (Details)
2002 Bernroider, Edward, Koch, Stefan. 2002. A Framework for the Selection of ERP Packages for Small to Medium and Large Organizations. In: Hossain, L., Patrick, J.D. and Rashid, M.A. (eds.): Enterprise Resource Planning: Global Opportunities and Challenges. pp. 206-222, Idea Group Publishing, Hershey, PA (Details)
1999 Hubl, M., Neubauer, R., Lukanowicz, M., Taudes, A.. 1999. Accelerated SAP im mittelständischen Industriebetrieb - was kann der Anwender dazu beitragen?. In: Wenzel, P. (Hrsg.): Business Computing mit SAP R/3, 341-384, Vieweg (Details)

Contribution to conference proceedings

1999 Bernroider, E., Koch, S.. 1999. Decision Making for ERP-Investments from the Perspective of Organizational Impact - Preliminary Results from an Empirical Study. Proceedings of the Fifth Americas Conference on Information Systems (AMCIS 1999), pp. 773-775, Milwaukee, WI (Details)

Paper presented at an academic conference or symposium

2001 Bernroider, E., Koch, S.. 2001. A Process Oriented View of ERP Software Selection. Joint Meeting of the 5th World Multiconference on Systemics, Cybernetics and Informatics (SCI 2001) and the 7th International Conference on Information Systems Analysis and Synthesis (ISAS 2001), Orlando, FL (Details)
1999 Bernroider, Edward W.N.. 1999. Decision Making for ERP-Investments from the Perspective of Organizational Impact - Preliminary Results from an Empirical Study. Fifth Americas Conference on Information Systems (AMCIS 1999), Milwaukee, WI (Details)

Classification

  • 1101 ADP/EDP (Details)
  • 1105 Computer software (Details)
  • 1109 Information and data processing (Details)
  • 1140 Software engineering (Details)
  • 5306 Business data processing (Details)

Expertise

  • IT investment
  • standard software for business administration
  • software selection
  • decision finding