AI@WORK - Human Centered AI in Digitized Working Environments


Type Research Project

Funding Bodies
  • Austrian Research Promotion Agency

Duration Oct. 1, 2019 - Sept. 30, 2020

  • Applied Information Technology AE (Details)
  • Information Business IN (Details)

Tags

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  • Informationswirtschaft
 

Abstract (German)

The aim of this project is to work out a roadmap for tackling the acceptance and awareness gap of artificial intelligence (AI) in digitized working environments. We start from use case scenarios in working environments as diverse as maintenance in industrial processes, customer services and software development. The goal is to investigate technological, working and psychological conditions that enable and motivate cooperation between humans and AI systems. We tackle this problem by postulating and designing an enhanced AI methodology that allows us to learn from human interactions in order to improve both the AI system’s generalization and explanatory capabilities.


Abstract (English)

The aim of this project is to work out a roadmap for tackling the acceptance and awareness gap of artificial intelligence (AI) in digitized working environments. We start from use case scenarios in working environments as diverse as maintenance in industrial processes, customer services and software development. The goal is to investigate technological, working and psychological conditions that enable and motivate cooperation between humans and AI systems. We tackle this problem by postulating and designing an enhanced AI methodology that allows us to learn from human interactions in order to improve both the AI system’s generalization and explanatory capabilities.

Partners

  • APOLLO.AI GmbH - Austria
  • Inst. f. Arbeitsforschung und Arbeitspolitik an der Johannes Kepler Universität - Austria
  • PROFACTOR GmbH - Austria
  • Software Competence Center Hagenberg GmbH - Austria
  • Verein Industrie 4.0 Österreich - die Plattform für intelligente Produktion - Austria

Publications