2019 Weitzl, Wolfgang, Hutzinger, Clemens. 2019. Rise and fall of complainants’ desires: The role of pre-failure brand commitment and online service recovery satisfaction. Computers in Human Behavior. 97 116-129. (Details)
  Weitzl, Wolfgang. 2019. Webcare’s effect on constructive and vindictive complainants. Journal of Product & Brand Management. 28 (3), 330-347. open access (Details)
2018 Weitzl, Wolfgang, Hutzinger, Clemens, Einwiller, Sabine. 2018. An empirical study on how webcare mitigates complainants' failure attributions and negative word-of-mouth. Computers in Human Behavior. 89 316-327. (Details)
  Teller, Christoph, Holweg, Christina, Reiner, Gerald, Kotzab, Herbert. 2018. Retail store operations and food waste. Journal of Cleaner Production. 185 981-997. (Details)
  Zniva, Robert, Weber, Daniela. 2018. Revising the Conceptualization of Aging in Consumer Behavior. Innovation in Aging. suppl (1), 678-678. (Details)
  Zniva, Robert, Lienbacher, Eva, Weber, Daniela. 2018. Revising the Influence of Aging on the Food Shopping Environment. Innovation in Aging. suppl (1), 329-330. (Details)
2017 Zniva, Robert, Weitzl, Wolfgang. 2017. It is not how old you are but how you are old: A review on aging and consumer behavior. Management Review Quarterly 66 (-), 267-297. open access (Details)
  Weitzl, Wolfgang, Hutzinger, Clemens. 2017. The effects of marketer- and advocate-initiated service recovery responses on silent bystanders. Journal of Business Research 80, 164-175. (Details)
2016 Harrauer, Verena and Schnedlitz, Peter. 2016. Impact of Environment on Performance Measurement Design and Processing in Retailing . International Journal of Retail & Distribution Management 44 (3): S. 320-335. (Details)
  Teller, Christoph and Kotzab, Herbert and Grant, David B. and Holweg, Christina. 2016. The Importance of Key Supplier Relationship Management in Supply Chains. International Journal of Retail & Distribution Management 44 (2), 109-123. (Details)
  Holweg, Christina, Teller, Christoph, Kotzab, Herbert. 2016. Unsaleable Grocery Products, their Residual Value and Instore Logistics. International Journal of Physical Distribution and Logistics Management 46 (6/7), 634-658. (Details)
  Gruber, Verena, Holweg, Christina, Teller, Christoph. 2016. What a Waste! Exploring the Human Reality of Food Waste from the Store Manager's Perspective . Journal of Public Policy and Marketing JPP&M 35 (1), 3-25. (Details)
  Weitzl, Wolfgang, Wolfsteiner, Elisabeth, Einwiller, Sabine, Wagner, Udo. 2016. When Credibility Truly Matters Online: Investigating the Role of Source Credibility for the Impact of Customer Reviews. Advances in Consumer Research 44, 0-0. (Details)
2014 Vetschera, Rudolf, Weitzl, Wolfgang, Wolfsteiner, Elisabeth. 2014. Implausible alternatives in eliciting multi-attribute value functions. European Journal of Operational Research (EJOR) 234 (1): 221-230. (Details)
  Wagner, Udo, Ebster, Claus, Eske, Ulrike, Weitzl, Wolfgang. 2014. The influence of shopping carts on customer behavior in grocery store. Marketing. Zeitschrift für Forschung und Praxis (ZFP) 36 (3): 165-175. (Details)
2013 Teller, Christoph, Gittenberger, Ernst, Schnedlitz, Peter. 2013. Cognitive Age and Grocery Store Patronage by Elderly Shoppers. Journal of Marketing Management 29 (3-4): 317-337. (Details)
  Teller, Christoph, Gittenberger, Ernst, Schnedlitz, Peter. Forthcoming. Cognitive Age and Grocery Store Patronage by Elderly Shoppers. Journal of Marketing Management (Details)
2012 Schnedlitz, Peter. 2012. Mobile Hype - Wie wirklich ist die Wirklichkeit?. Retail - Magazin für den Österreichischen Handel (3): 27-27. (Details)
  Teller, Christoph , Schnedlitz, Peter. 2012. Drivers of Agglomeration Effects in Retailing - The Shopping Mall Tenant's Perspective. Journal of Marketing Management 28 (9-10): 1043-1063. (Details)
  Schnedlitz, Peter. 2012. Womit kann ich dienen? Oder: Den Kundenservice neu erfinden?. Retail - Magazin für den österreichischen Handel (4): 29-29. (Details)
2011 Friederike, Hehle, Schnedlitz, Peter. 2011. The Application of the Convenience Concept to the Retail Format Vending. European Retail Research 25 (II): 21-38. (Details)
  Berger, Thomas, Lienbacher, Eva, Reutterer, Thomas. 2011. Crowdsourcing - Wertschöpfung 2.0 (Praxisbeitrag). transfer - Werbeforschung & Praxis 3 28-37. (Details)
  Trautrims, Alexander , Grant, David B. , Schnedlitz, Peter. 2011. In-Store Logistics Processes in Austrian Retail Companies. European Retail Research 25 (1): 63-84. (Details)
  Holweg, Christina and Lienbacher, Eva. 2011. Social Marketing Innovation: New Thinking in Retailing. Journal of Nonprofit and Public Sector Marketing 23 (4), 307-326. (Details)
2010 Weitzl, Wolfgang, Zniva, Robert. 2010. The In-store Antecedents and Conseqences of Perceived Shopping Value for Regularly Purchased Products.. ERR - European Retail Research 24 (1): 121-148. (Details)
  Walter, Eva Margarete, Steyrer, Claudia, Wiesel, Stefan. 2010. Customer Satisfaction with Loyalty Card Programs in the Austrian Clothing Retail Sector - an Empirical Study of Performance Attributes using Kano´s Theory. European Retail Research 24 (1): 71-96. (Details)
  Ozimec, Ana-Marija, Natter, Martin, Reutterer, Thomas. 2010. GIS-Based Marketing Decisions - Effects of Alternative Data Visualizations on Decision Quality. Journal of Marketing 74 (6), 94-110. (Details)
  Holweg, Christina, Lienbacher, Eva. 2010. Social Supermarkets: A New Challenge In Supply Chain Management And Sustainability. Supply Chain Forum: An International Journal 11 (4), 50-58. (Details)
2009 Mild, Andreas, Natter, Martin, Reutterer, Thomas, Taudes, Alfred, Wöckl, Jürgen. 2009. Retail Revenue Management. European Retail Research 23 (2): 89-106. (Details)
  Teller, Christoph, Elms, Jonathan R.. Forthcoming. Managing the Attractiveness of Evolved and Created Retail Agglomeration Formats. Marketing Intelligence and Planning (Details)
  Natter, Martin, Reutterer, Thomas, Mild, Andreas. 2009. Dynamic Pricing Support Systems for DIY Retailers – A Case Study from Austria. GFK Marketing Intelligence Review 1 (1): 46-53. (Details)
  Reutterer, Thomas, Teller, Christoph. 2009. Store format choice and shopping trip types. International Journal of Retail and Distribution Management 37 (8): 695-710. (Details)
  Schnedlitz, Peter, Zopf, Stefan. 2009. Analyse des Ingredient Brandings am Beispiel Tetra Pak. transfer - Werbeforschung & Praxis (1): 08-23. (Details)
  Buber, Renate, Reiger, Horst. 2009. Die Entstehung von Vertrauen im persönlichen Verkauf - eine qualitative Analyse von Gesprächseröffnungen. der markt - International Journal of Marketing (eingestellt 2013) 48 (1/2), 47-59. (Details)
  Holweg, Christina, Schnedlitz, Peter, Teller, Christoph. 2009. The Drivers of Consumer Value in the ECR Category Management Model. International Review of Retail, Distribution and Consumer Research 19 (3): S. 199-218. (Details)
2008 Boztug, Yasemin, Reutterer, Thomas. 2008. A Combined Approach for Segment-Specific Analysis of Market Basket Data. European Journal of Operational Research (EJOR) 187 (1): 294-312. (Details)
  Kotzab, Herbert, Grant, David B., Teller, Christoph, Halldorsson, Arni. 2008. Supply Chain Management and Hypercompetition. Logistics Research 1 (1): 12-20. (Details)
  Aastrup, Jesper, Kotzab, Herbert, Grant, David B., Teller, Christoph, Bjerre, Mogens. 2008. A Model for Structuring Efficient Consumer Response Measures. International Journal of Retail and Distribution Management 36 (8): 590-606. (Details)
  Teller, Christoph. 2008. Shopping Streets versus Shopping Malls - Determinants of Agglomeration Format Attractiveness from the Consumers’ Point of View. International Review of Retail, Distribution and Consumer Research (IRRDCR) 18 (4): 381-403. (Details)
  Susanne, Gruber, Buber, Renate, Ruso, Bernhart, Gadner, Johannes. 2008. Warensystematik der Verkaufsautomaten. Forum Ware 35 (1-4): 17-27. (Details)
  Teller, Christoph, Reutterer, Thomas, Schnedlitz, Peter. 2008. Hedonic and Utilitarian Shopper Types in Evolved and Created Retail Agglomerations. International Review of Retail, Distribution and Consumer Research (IRRDCR) 18 (3): 283-309. (Details)
  Teller, Christoph, Reutterer, Thomas. 2008. The Evolving Concept of Retail Attractiveness: What makes retail agglomerations attractive when customers shop at them?. Journal of Retailing and Consumer Services 15 (3): 127-143. (Details)
2007 Schnedlitz, Peter, Walter, Eva Margarete, Judt, Ewald. 2007. Nutzung von Zahlungsalternativen am PoS von Handelsunternehmen aus Branchensicht. Der Markt. Zeitschrift für Absatzwirtschaft und Marketing 46 (182): 125-133. (Details)
  Natter, Martin, Reutterer, Thomas, Mild, Andreas, Taudes, Alfred. 2007. An Assortment-Wide Decision-Support System for Dynamic Pricing and Promotion Planning in DIY Retailing. Marketing Science 26 (4): 576-583. (Details)
  Kotzab, Herbert, Reiner, Gerald, Teller, Christoph. 2007. Messung der Effizienz von Instore-Logistiksystemen. Zeitschrift für Betriebswirtschaft (ZfB) 77 (11): 1-24. (Details)
  Reutterer, Thomas, Hahsler, Michael, Hornik, Kurt. 2007. Data Mining und Marketing am Beispiel der explorativen Warenkorbanalyse. Marketing. Zeitschrift für Forschung und Praxis (ZFP) 29 (3): 163-179. (Details)
2006 Breidert, Christoph, Hahsler, Michael, Reutterer, Thomas. 2006. A Review of Methods for Estimating Willingness-to-Pay. Innovative Marketing 2 (4): 8-32. (Details)
  Reutterer, Thomas, Mild, Andreas, Natter, Martin, Taudes, Alfred. 2006. A Dynamic Segmentation Approach for Targeting and Customizing Direct Marketing Campaigns. Journal of Interactive Marketing 20 (3/4): 43-57. (Details)
  Natter, Martin, Reutterer, Thomas, Mild, Andreas, Taudes, Alfred. 2006. Ein sortimentsübergreifendes Entscheidungsunterstützungssystem für dynamische Preis- undWerbeplanung im DIY-Handel. Marketing. Zeitschrift für Forschung und Praxis (ZFP) 28 (4): 260-268. (Details)
  Reutterer, Thomas, Sicking, Holger, Sinha, Ashish. 2006. Ein integriertes Messmodell zur Bestimmung und Zerlegung von Markenwerten in ihre Einflussgrössen. Jahrbuch der Absatz- und Verbrauchsforschung 52 (2): 120-139. (Details)
  Teller, Christoph, Kotzab, Herbert, Grant, David B.. 2006. The Consumer Direct Services Revolution in Grocery Retailing: An Exploratory Investigation. Managing Service Quality Journal 16 (1): 78-96. (Details)
2005 Grant, David B., Teller, Christoph, Teller, Wolfgang. 2005. 'Hidden' opportunities and benefits in using web-based business-to-business surveys. International Journal of Market Research (former Journal of the Market Research Society) 47 (6): 641-666. (Details)
  Kotzab, Herbert/Teller, Christoph. 2005. Development and empirical test of a grocery retail instore logistics model. In: British Food Journal, Vol. 107 No. 8, pp. 594-605 (Details)
2003 Schnedlitz, Peter, Haller, Thomas . 2003. Ethik im Handel. Transfer. Werbeforschung und Praxis 200 (3): 18-22. (Details)
  Reutterer, Thomas. 2003. Bestandsaufnahme und aktuelle Entwicklungen bei der Segmentierungsanalyse von Produktmärkten. Journal für Betriebswirtschaft (JfB) 53 (2): 52-74. (Details)
  Mild, A., Reutterer, T.. 2003. An improved collaborative filtering approach for predicting cross-category purchases based on binary market basket data. Journal of Retailing and Consumer Services, 10, 3, 123-133 (Details)
  Mild, A., Reutterer, T.. 2003. Une approche de filtrage collaboratig mise au point pour prédire des achats intercatégories basée sur des paniers de données binaires. Recherche et Applications en Marketing, 18, 4 (Details)
  Mild, A., Reutterer, T.. 2003. Une approche de filtrage collaborating mise au point pour prédire des achats intercatégories basée sur des paniers de données binaires. Recherche et Applications en Marketing, 18, 4, 81-95 (Details)
  Kotzab, Herbert/Teller, Christoph. 2003. Value-adding partnerships and co-opetition models in the grocery industry. International Journal of Physical Distribution and Logistics Management, 33, 3, 268-281 (Details)
2001 Schnedlitz, Peter/Teller, Christoph. 2001. Der EuroCalculus® zur Planung der Wechselgeldbestände bei der Euro-Einführung. Der Markt, 2-3, 98-109 (Details)
  Maria, Madlberger/Kotzab, Herbert. 2001. European Retailing in E-Transition? An Empirical Evaluation of Web-based Retailing - Indications from Austria. International Journal of Physical Distribution & Logistics Management, 31, 6 (Details)
  Madlberger, Maria/Kotzab, Herbert. 2001. State of the Art of Electronic Retailing in Austria. EM-Electronic Markets, 11, 1, 01/2001 (Details)
2000 Schnedlitz, Peter/Madlberger, Maria. 2000. Entwicklungstendenzen im Ladenbau aus der Sicht des Handels. Eine empirische Untersuchung. Transfer. Werbeforschung und Praxis, Heft 4/2000, 32-36 (Details)
  Bendl, Regine. 2000. Gendering Organization Studies: A Guide for Reading Gender Subtexts in Organizational Theories. Finish Journal of Business Economics, 373-393 (Details)
  Schnedlitz, Peter. 2000. Good bye Turin, hallo Internet. Key Account, 8 (Details)
  Schnedlitz, Peter. 2000. Hauszustellung setzt sich nur schleppend durch. Key Account, 15 (Details)
  Schnedlitz, Peter. 2000. Nachlese zum ZEV-Jubiläumsfest. Key Account, 11 (Details)
  Reutterer, Thomas, Natter, Martin. 2000. Segmentation Based Competitive Analysis with MULTICLUS and Topology Representing Networks. Computers & Operations Research. Special Issue on Neural Networks for Business Applications, 27, 11-12, 1227-1247 (Details)
  Reutterer, Thomas, Kotzab, Herbert. 2000. The Use of Conjoint-Analysis for Measuring Preferences in Supply Chain Design. Industrial Marketing Management, 29, 1, 27-35 (Details)