Monika Knassmüller
Mag.Dr.rer.soc.oec. Monika Knassmüller- Telephone:
- +43 1 31336 4259
- Fax:
- +43 1 31336 904259
- Email:
- monika.knassmueller@wu.ac.at
Affiliation
CV
-
No curriculum entries found.
Researcher Identifier
-
No researcher identifier found.
Awards and Honors
- 2017
- Awarded Academic Advisor of the Year 2015/16 (Kooperationsbeauftragte des Jahres), given by WU Vienna and ÖH WU (Students' Union)
- 2014
- Best Paper Award of the Permanent Study Group IX, European Group for Public Administration (EGPA) for the paper Culture Matters the Training of Top Civil Servants in Austria, Germany, the Netherlands and Switzerland (with Sylvia Veit), EGPA Annual Conference, University of Admin. Sciences, Speyer
- Excellence in Teaching Award. Course: Public Management V: Management of / in Selected Policy Fields
- 2013
- Excellence in Teaching Award. Course: ZuWi II: Ethics and Good (Corporate) Governance
- 2008
- Award for Higher Education Management 2008: first prize for the project "Lehrorganisation neu" (Reorganisation of Teaching Administration; with Karl Sandner, Markus Schelenz, Ute Steffl, Oliver Vettori), given by the Danube University Krems
- 2005
- Druckkostenzuschuss für WU-Dissertationen für die Publikation in der Schriftenreihe "Forschungsergebnisse der Wirtschaftsuniversität Wien"
Classifications
- 5300 Economics (Details)
- 5307 Business and management economics (Details)
- 5324 Organizational research (Details)
- 5351 Public economy (Details)
- 5365 Quality management (Details)
Expertise
- Higher Education Management
- Public Governance
- Public Management
- Teaching and Training
Activities
| Position in jury, advisory board, curatorship | ||
|---|---|---|
| 2009 | BBG Innovationspreis - Jurymitglied | |
| Position in internal committee for appointments | ||
| 2021 | Berufungskommission Full Professor of Ethics in Management - Mitglied | |
| 2014 | Berufungskommission Full Professor of Empirical Business Research - Mitglied | |
| Position in internal habilitation committee | ||
| 2021 | Habilitationskommission Dennis Jancsary - Mitglied | |
| 2020 | Habilitationskommission Mia Raynard - Mitglied | |
| 2015 | Habilitationskommission Kerstin Neumann - Mitglied | |
| Reviewer for a scientific journal | ||
| since 2014 | Teaching Public Administration | |
| since 2013 | International Journal of Public Sector Management | |
| Position in administration | ||
| since 2017 | Senat der WU - Mitglied Senat | |
| since 2017 | Department Management - Sprecherin Mittelbau Departmentkonferenz | |
| since 2014 | Institut für Public Management und Governance - Deputy Head of the Institute | |
| since 2013 | Department Management - Mitglied Departmentkonferenz | |
| 2011-2012 | Department Strategy and Innovation - Mitglied Departmentkonferenz | |
| 2008-2012 | Department Strategy and Innovation - Qualitätsbeauftragte Lehre | |
| 2001-2008 | Vizerektorat für Lehre - Stabstelle zuständig für Sonderprojekte | |
| Academic advisor | ||
| 2014-2015 | University of Alberta (Undergraduate Exchange Program) | |
| since 2014 | Universiteit Utrecht (Undergraduate Exchange Program) | |
| since 2009 | University of Sydney (Undergraduate Exchange Program) | |
| since 2008 | University of South Australia (Undergraduate Exchange Program) | |
Publications
Book (monograph)
| 2005 | Knassmüller, Monika. 2005. Unternehmensleitbilder im Vergleich. Sinn- und Bedeutungsrahmen deutschsprachiger Unternehmensleitbilder - Versuch einer empirischen (Re)Konstruktion. Frankfurt: Peter Lang Europäischer Verlag der Wissenschaften. | (Details) |
Journal article
| 2021 | Marks, Peter, Knassmüller, Monika. 2021. Bouncing around in a turbulent teaching environment: Teaching and researching resilience for public administration. Teaching Public Administration. | (Details) | |
| 2016 | Knassmüller, Monika, Veit, Sylvia. 2016. Culture matters - the training of senior civil servants in Austria, Germany, the Netherlands and Switzerland. Teaching Public Administration. 34 (2), 120-149. | (Details) | |
| Knassmüller, Monika. 2016. Turn! Turn! Turn!: A time for engaged learning. The engagement of scholarship and practice in a classroom setting. Teaching Public Administration 34 (1), 19-39. | (Details) | ||
| 2015 | Knassmüller, Monika, Veit, Sylvia. 2015. Wie wichtig sind Managementkompetenzen im öffentlichen Dienst? Die Aus- und Fortbildung von Spitzenbeamten in mittel- und nordeuropäischen Ländern. WiST Wirtschaftswissenschaftliches Studium 44 (12), 679-686. | (Details) | |
| 2013 | Knassmüller, Monika, Meyer, Renate. 2013. What kind of reflection do we need in public management? Teaching Public Administration 31 (1), 81-95. | (Details) |
Chapter in edited volume
| 2016 | Knassmüller, Monika, Veit, Sylvia. 2016. Institutional Constraints of Experimental Learning Formats in Professional PA Master Programmes. In: Developing Public Managers for a Changing World (Critical Perspectives on International Public Sector Management, Volume 5), Hrsg. Klaus Majgaard, J.C.Ry Nielsen, Bríd Quinn, John W. Raine, 231-259. Bringley, UK: Emerald Group Publishing Limited. | (Details) | |
| 2014 | Egger-Peitler, Isabell, Knassmüller, Monika, Meyer, Renate. 2014. Chapter 7. Austria. In: Leadership and Culture: Comparative Models of Top Civil Service Training, Hrsg. Montgomery Van Wart, Annie Hondeghem, Erwin Schwella, 121-136. Basingstoke: Palgrave Macmillan. | (Details) | |
| 2007 | Knassmüller, Monika and Vettori, Oliver. 2007. Hermeneutische Verfahren. Verstehen als Forschungsansatz. In: Qualitative Marktforschung. Konzepte - Methoden - Analysen, Hrsg. Renate Buber, Hartmut H. Holzmüller, S. 299-317. Wiesbaden: Gabler. | (Details) | |
| 2003 | Knassmüller, Monika. 2003. Mission statements - identifying underlying concepts. An empirical study of austrian corporate mission statements. In Communication in organizations. Structures and practices, Hrsg. Müller, Andreas P., Kieser, Alfred, 149-164. Frankfurt: Peter Lang Europäischer Verlag der Wissenschaften. | (Details) |
Contribution to conference proceedings
| 2007 | Vettori, Oliver, Lueger, Manfred, Knassmüller, Monika. 2007. Dealing with ambivalences - Strategic options for nurturing a quality culture in teaching and learning.. In Embedding quality culture in higher education, Hrsg. European University Association, 21-27. Brüssel: EUA. | (Details) |
Paper presented at an academic conference or symposium
| 2020 | Knassmüller, Monika, Ebinger, Falk, Eggenreich, Lea, Willems, Jurgen. 2020. COVID-19 lockdown from the citizens’ point of view. 2020 EGPA Annual Conference, virtual/online, Österreich, 03.09.2020. | (Details) | |
| Knassmüller, Monika, Marks, Peter. 2020. Education and training of public professionals. A framework for analyzing differences among European PA/PM programs. Trans-European Dialog (TED), Bratislava, Slowakei, 12.02.-13.02.2020. | (Details) | ||
| 2019 | Knassmüller, Monika, Marks, Peter. 2019. Curriculum Design in Public Administration Bachelor and Master Programs. EGPA Annual Conference (European Group for Public Administration), Belfast, Irland, 11.09.-13.09.2019. | (Details) | |
| 2018 | Knassmüller, Monika, Marks, Peter. 2018. "Education and training of public professionals across Europe in a dynamic world. Proposal for a research design" EGPA Conference, Lausanne, Schweiz, 05.-07.09.2018. | (Details) | |
| Klenk, Tanja, Knassmüller, Monika. 2018. Preparing job counsellors to ensure ALMPs effectiveness: opening the blackbox of personnel policies in job centres. ecpr (European Consortium for Political Research) General Conference, Hamburg, Deutschland, 22.08.-15.08.2018. | (Details) | ||
| 2017 | Knassmüller, Monika, Marks, Peter. 2017. Education and training of public professionals across Europe in a dynamic world. Proposal for a conceptional framework. EGPA Annual Conference, Permanent Study Group IX: Public Administration and Training, Milano, Italien, 30.08.-01.09.2017. | (Details) | |
| Knassmüller, Monika, Klenk, Tanja. 2017. HRM in Jobcenters: opening the blackbox. EGPA Annual Conference, Permanent Study Group XX: Welfare State Governance & Professionalism, Milano, Italien, 30.08.-01.09.2017. | (Details) | ||
| 2016 | Knassmüller, Monika, Veit, Sylvia. 2016. Institutional constraints of experimental learning formats in professional PA master programmes. EGPA Annual Conference, Permanent Study Group IX: Public Administration and Training , Utrecht, Niederlande, 24.08.-26.08.2016. | (Details) | |
| Knassmüller, Monika. 2016. Reflections on societal changes and their implications for mid-career Masters of PA / PM in Austria. Copenhagen Forum Annual Workshop, Rotterdam, Niederlande, 09.11.-11.11.2016 . | (Details) | ||
| 2015 | Knassmüller, Monika. 2015. Turn! Turn! Turn! - A Time for Engaged Learning. The Engagement of Scholarship and Practice in a Classroom Setting. EGPA Annual Conference, Permanent Study Group IX: Public Administration and Training, Toulouse, Frankreich, 24.08.-29.08.2015. | (Details) | |
| Knassmüller, Monika, Veit, Sylvia. 2015. Institutional constraints of experimental learning formats in professional PA master programmes. Copenhagen Forum Annual Workshop, Copenhagen, Dänemark, 04.11.-06.11.2015. | (Details) | ||
| 2014 | Veit, Sylvia, Knassmüller, Monika. 2014. Creating a High-Performing Senior Civil Service: Education, Experience and Training of Top Administrators in Middle and Northern European Countries. ASPA Annual Conference, Washington D,C. Vereinigte Staaten/USA, 14.03.-18.03.2014. | (Details) | |
| Knassmüller, Monika, Veit, Sylvia. 2014. Culture matters - the training of senior civil servants in Austria, Germany, the Netherlands and Switzerland. EGPA Annual Conference, Permanent Study Group IX: Public Administration and Training, Speyer, Deutschland, 10.09.-12.09.2014. | (Details) | ||
| Knassmüller, Monika, Meyer, Renate. 2014. Turn! Turn! Turn! A Time for Engaged Learning. Copenhagen Forum Annual Workshop, Rotterdam, Niederlande, 29.10.-31.10.2014. | (Details) | ||
| 2013 | Knassmüller, Monika, Synnott, Michael. 2013. A rich reserve or a worrying liability: Contrasting attitudes to unemployment in Austria and the UK. Copenhagen Forum Annual Workshop, University of Birmingham, Großbritannien, 06.11.-09.11.2013. | (Details) | |
| 2012 | Knassmüller, Monika, Jancsary, Dennis. 2012. Divergent demands in an increasingly complex environment. A (re-)construction of stakeholders' conceptions of the public value(s) of Austrian Federal Museums. LAEMOS (Latin American and European Meeting on Organisation Studies), Ajijic, Mexiko, 27.03.-30.03.2012. | (Details) | |
| Hofbauer, Johanna, Knassmüller, Monika. 2012. Changing games in universities. An exploratory case study on shifting power relations based on Bourdieu's concepts of field and capital. LAEMOS (Latin American and European Meeting on Organisation Studies), Ajijic, Mexiko, 27.03.-30.03.2012. | (Details) | ||
| 2011 | Knassmüller, Monika, Buber, Renate. 2011. Strategic Management of Museums: Balancing the demand for achieving public value, multiple outcome targets and shop marketing objectives. IRSPM 15, Dublin, Irland, 11.03.-13.04.2011. | (Details) | |
| Knassmüller, Monika, Meyer, Renate. 2011. What kind of reflection do we need in public management? Workshop on Mid-Career University Education in Public Management 2011, WU Wien, Österreich, 09.10-11.10.2011. | (Details) | ||
| 2010 | Knassmüller, Monika, Buber, Renate, Schmidt, Andrea. 2010. How does the museum shop come across? The analysis of museum shop visitors´ attitudes towards shop atmosphere and sales concept. ISTR International Society for Third Sector Research, Istanbul, Türkei, 07.07.-10.07.2010. | (Details) | |
| Buber, Renate, Knassmüller, Monika, Schmidt, Andrea. 2010. Specialist bookshop or souvenir shop? The consumption behavior of museum shop visitors of an Austrian federal artmuseum. ACEI Association of Cultural Economics International, Kopenhagen, Dänemark, 10.06-12.06.2010. | (Details) | ||
| Knassmüller, Monika. 2010. What levels of reflection can/should be achieved in Bachelor level PM Education? European Workshop on Mid Career University Education in Public Management, Copenhagen Business School, Dänemark, 03.-05.11.2010. | (Details) | ||
| 2009 | Buber, Renate, Knassmüller, Monika. 2009. Approaching Museum Shop Marketing from a Strategic Perspective. ANZMAC, Melbourne, Australien, 30.11.-3.12.2009. | (Details) | |
| 2006 | Vettori, Oliver, Lueger, Manfred, Knassmüller, Monika. 2006. Nurturing a quality culture in teaching and learning: Dealing with ambivalences from an institutional perspective. European Forum for Quality Assurance, München, Deutschland, 23.11.-25.11.. | (Details) | |
| 2001 | Knassmüller, Monika. 2001. Mission statements - Identifying underlying concepts. An empirical study on Austrian corporate mission statements. 1st International and Interdisciplinary Symposium on Communication in Organizations, University of Mannheim, Deutschland, 29.03.-31.03.. | (Details) | |
| Knassmüller, Monika. 2001. Potentials and Boundaries of Supporting Software in Text Analysis: Doing Qualitative Content Analysis in Austria. AQR Conference: Critical Issues in Qualitative Research, Melbourne, Australien, July 5-7. | (Details) |
Working/discussion paper, preprint
| 2020 |
Willems, Jurgen, Knassmüller, Monika, Eggenreich, Lea, Ebinger, Falk. 2020. COVID-19 Shutdown: die Sicht der Bürger*innen – Persönliche und gesellschaftliche Nachteile. COVID-19 Shutdown: die Sicht der Bürger*innen.
|
(Details) | |
| 2001 | Knassmüller, Monika, Sandner, Karl. 2001. Eine thematische Analyse österreichischer Unternehmensleitbilder. Working Paper 2001/1, Department of General Managment and Management Control, Vienna University of Economics and Business Administration, Wien. | (Details) | |
| 2000 | Knassmüller, Monika, Stockinger, Peter, Sandner, Karl. 2000. Unternehmensleitbilder. Entwicklung einer Beschreibungssystematik. Working Paper 2000/12, Department of General Management und Management Control, Vienna University of Economics and Busines Administration, 69 pp, Wien. | (Details) |
Research report, expert opinion
| 2021 | Willems, Jurgen, Schmidthuber, Lisa, Schmid, Moritz, Knassmüller, Monika, Ebinger, Falk, Dinhof, Katharina. 2021. The biggest public sector challenges in Germany - A citizen perspective. Vienna:Vienna University of Economics and Business. | (Details) | |
| 2020 |
Willems, Jurgen, Knassmüller, Monika, Ebinger, Falk, Dinhof, Katharina, Schmid, Moritz. 2020. Austria in the COVID-19 Pandemic - Citizens’ Satisfaction with Crisis Measures and Communication. Austria:Vienna University of Economics and Business (WU WIEN).
|
(Details) | |
|
Willems, Jurgen, Knassmüller, Monika, Ebinger, Falk, Dinhof, Katharina, Schmid, Moritz. 2020. COVID-19 Pandemie in Österreich – Zufriedenheit Der Bürger*innen Mit Maßnahmen Und Kommunikation. Österreich:Vienna University of Economics and Business (WU WIEN).
|
(Details) | ||
| 2006 | Jancsary, Dennis, Knassmüller, Monika, Sandner, Karl. 2006. Führungsgrundsätze als Steuerungsinstrument. Abschlussbericht OeNB-Jubiläumsfondprojekt 8457 (März 2006) . Wien: Institut für Public Management, WU Wien. | (Details) | |
| 2005 | Knassmüller, Monika, Lueger, Manfred, Vettori, Oliver. 2005. EUA Project. Quality Culture Round II. Teaching and Learning Network. Network Report (February). Wien: Wirtschaftsuniversität Wien. | (Details) | |
| 2000 | Knassmüller, Monika, Sandner, Karl. 2000. Unternehmensleitbilder. Eine interdisziplinäre und interkulturelle Untersuchung. Abschlußbericht FWF Projekt P12347-OEK (übermittelt im Dezember 2000). Wien: Abteilung für Allgemeine Betriebswirtschaftslehre und Controlling. | (Details) |
Dissertation
| 2003 | Knassmüller, Monika. 2003. Unternehmensleitbilder im Vergleich. Sinn- und Bedeutungsrahmen deutschsprachiger Unternehmensleitbilder - Versuch einer empirischen (Re)Konstruktion. Dissertation, WU Wien. | (Details) |
Magazine/newspaper article
| 2012 | Knassmüller, Monika, Vettori, Oliver. 2012. Mission Statements in Kulturbetrieben. KM - Kultur und Management im Dialog, Nr. 66 / April 2012, 17-20, 10.04. | (Details) |
Unpublished lecture
| 2000 | Knassmüller, Monika. 2000. Potentials and boundaries of atlas/ti for the interpretation of data in organisational analyses. ESADE, Barcelona, 03.09. | (Details) |
Projects
- 2012
- Public Value(s) of Vienna's Cultural Institutions (Details)
- The Administrative Leadership Culture Project (ALCP) (2012-2015) (Details)
- 2010
- Teaching and Training in Public Administration (2010-2023) (Details)
- 2009
- Marketization of Museums (2009-2011) (Details)
- 2003
- Quality Culture Round II - Teaching and Learning Netw (2003-2005) (Details)
- 2001
- Principles of leadership and/or managerial behavior (2001-2011) (Details)
- 1998
- A global employment marketplace in the information society (GEM) (1998-2001) (Details)
- Guiding principles (1998-2000) (Details)