Jurgen Willems
Univ.Prof. Dr. Jurgen Willems- Telephone:
- +43 1 31336 4313
- Email:
- jurgen.willems@wu.ac.at
- About me:
- Jurgen Willems is Professor for Public Management and Governance in the Department of Management at the Vienna University of Economics and Business (WU Wien). His teaching and research cover a variety of topics on citizen-state and citizen-society interactions. Concrete areas of interest are: Changing civic engagement and its new challenges for public policy and management; The increasing importance of bureaucratic reputations and the influence on citizens’ and public servants’ behaviors; Network governance for within-sector and cross-sector collaborative eco-systems; and the impact of new technologies on citizen-state and citizen-society interactions. Jurgen Willems studied Economics (Ghent University) and Operations and Technology Management (Ghent University). Subsequently, he worked as a researcher at the Vlerick Business School (Belgium) in the field of Management & ICT. Concrete projects and executive teaching programs focused on Business Process Management and Business Intelligence. In 2009, he started his PhD at the Free University of Brussels (VUB) on the intersection of applied economics and psychology. In parallel, he finished his master degree in Quantitative Analysis for the Social Sciences (University of Leuven) After finishing his PhD (title: Nonprofit Governance and Effectiveness: Beyond the Organizational Perspective) , he worked at the University of Hamburg in the field of public and nonprofit management. In 2014, he was interim professor for Public Management (University of Hamburg) and he obtained his Habilitation and Venia Legendi from the same university in 2019. Jurgen Willems has been a visiting scholar at the University of Southern Denmark (Department of Political Science and Public Management), the American University in Washington (Department of Public Administration and Policy), l’Université de La Réunion (Institute of Business Administration and Le Centre d’Economie et de Management de l’Océan Indien), the University of Missouri (Henry W. Bloch School of Management, Center of Nonprofit Leadership), and the University of Texas at Austin (Lyndon B. Johnson School of Public Affairs, RGK center for Philanthropy).
CV
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No curriculum entries found.
Researcher Identifier
- ORCID: 0000-0002-4439-3948
- ResearcherID: C-9362-2012
- Scopus Author Identification: 54402038900
Awards and Honors
- 2022
- VHB WKÖ Best paper Award (With Dominik Vogel: “The Effects of Making Public Service Employees Aware of Their Prosocial and Societal Impact: A Microintervention”)
- 2012
- Highly Commended Award winner of the 2012 Emerald/EFMD Outstanding Doctoral Research Awards in the Management and Governance category.
Classifications
- 5234 Administrative science (Details)
- 5308 Management sciences (Details)
- 5363 Non-profit-sector research (NPO, NPI) (Details)
- 5951 E-government (Details)
- 6906 Public research (Details)
Expertise
- Behavioral Public Administration
- Governance
- Organization
- Performance & Effectiveness
- Personnel (Volunteering)
- Public & Nonprofit Management
- Public Adminstration
- Public Management
- Reputation
Activities
| Position in scientific committee | ||
|---|---|---|
| 2021 | HEC Liège – Management School of the University of Liège - PhD dissertation committee: Dr. Fanny Dethier - Capturing Transparency in a Nonprofit Setting: What, How, and Why? | |
| 2021 | American University, Washington DC - PhD dissertation committee: Dr. Minjung Kim (School of Public Affairs) - Perceived “Price” of Giving’s Relationship with Charitable Giving and Volunteering and its Association with Reputational Effectiveness and Trustworthiness | |
| 2020 | Ghent University - PhD dissertation committee: Dr. Ben Suykens (Department of Public Governance and Management) | |
| 2020 | Free University Brussels - PhD dissertation committee: Dr. Maria Renee Barreal Zapata - Faculty of Social Sciences and Solvay Business School | |
| 2019 | University of Hamburg - Supervisor:PhD Dissertation Carolin J. Waldner | |
| 2018 | Universiteit Antwerpen - PhD dissertation committee: Dr. Caroline Vermeiren - The Governance of Local Networks in the Fight against Child Poverty: A qualitative and comparative analysis of lead organization networks | |
| Position in jury, advisory board, curatorship | ||
| since 2021 | KDZ: Centre for Public Administration Research - Kuratorium | |
| Position in internal habilitation committee | ||
| 2021 | WU Wien - Habilitation Committee. Dr. Stephan Leixnering | |
| 2020 | WU Wien - Habilitation Committee. Dr. Michaela Neumayr | |
| Member of the editorial board | ||
| 2022 | Nonprofit Management and Leadership - Editorial board | |
| Organization scientific meeting (Conference etc.) | ||
| 2022 | European Group for Organizational Studies: EGOS - Organizing committee - EGOS 2022 - Vienna - Post-doc workshop | |
| Positions in public advisory boards, Consultant | ||
| 2020 | COVID-19 Future Operations Plattform - COVID-19 Future Operations Plattform | |
Publications
Journal article
| 2022 |
Willems, Jurgen, Schmid, Moritz, Vanderelst, Dieter, Vogel, Dominik, Ebinger, Falk. 2022. AI-driven public services and the privacy paradox: do citizens really care about their privacy? Public Management Review.
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(Details) | |
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Willems, Jurgen, Schmidthuber, Lisa, Vogel, Dominik, Ebinger, Falk, Vanderelst, Dieter. 2022. Ethics of robotized public services: The role of robot design and its actions. Government Information Quarterly.
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(Details) | ||
| 2021 | Gross, Hellen, Ingerfurth, Stefan, Willems, Jurgen. 2021. Employees as reputation advocates: Dimensions of employee job satisfaction explaining employees’ recommendation intention. Journal of Business Research. 134 405-413. | (Details) | |
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Schubert, Peter, Willems, Jurgen. 2021. In the name of the stakeholder: An assessment of representation surpluses and deficits by nonprofit leaders. Nonprofit Management & Leadership. 31 (4), 639-664.
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Willems, Jurgen. 2021. Learning Civil Courage: A Citizens’ Perspective. Educational Researcher. 50 (9), 679-681.
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Fischer, Caroline, Willems, Jurgen, Van den Bergh, Joachim. 2021. Neue Technologien im öffentlichen Sektor: Bürgerinnen und Bürger haben nur geringe Erwartungen. Verwaltung und Management. 27 (2), 59-67.
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(Details) | ||
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Döring, Matthias, Willems, Jurgen. 2021. Processing stereotypes: professionalism confirmed or disconfirmed by sector affiliation? International Public Management Journal.
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| Willems, Jurgen, Faulk, Lewis, Boenigk, Silke. 2021. Reputation Shocks and Recovery in Public-Serving Organizations: The Moderating Effect of Mission Valence. Journal of Public Administration Research and Theory. 31 (2), 311-327. | (Details) | ||
| Ronquillo, John, Popa, Andrea, Willems, Jurgen. 2021. Toward an Understanding of the Role of Human Resources in Cultivating a Climate for Innovation in Nonprofit and Public Organizations. Voluntas: International Journal of Voluntary and Nonprofit Organizations. 32 (5), 1126-1138. | (Details) | ||
| Dethier, Fanny, Delcourt, Cécile, Willems, Jurgen. 2021. Transparency of nonprofit organizations: An integrative framework and research agenda. Journal of Philantrophy and Marketing (vormals:International Journal of Nonprofit and Voluntary Sector Marketing). | (Details) | ||
| 2020 |
Vanderelst, Dieter, Willems, Jurgen. 2020. Can We Agree on What Robots Should be Allowed to Do? An Exercise in Rule Selection for Ethical Care Robots. International Journal of Social Robotics. 12 (5), 1093-1102.
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(Details) | |
| Vogel, Dominik, Willems, Jurgen. 2020. Einen Beitrag leisten und davon profitieren? Verwaltung und Management. 26 (3), 125-130. | (Details) | ||
| Becker, Annika, Boenigk, Silke, Willems, Jurgen. 2020. In Nonprofits We Trust? A Large-Scale Study on the Public’s Trust in Nonprofit Organizations. Journal of Non Profit and Public Sector Marketing. 32 (2), 189-216. | (Details) | ||
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Pihl-Thingvad, Signe, Hansen, Sune, Winter, Vera, Hansen, Michelle, Willems, Jurgen. 2020. Public managers’ role in creating workplace social capital (WSC) and its effect on employees’ well-being and health: a protocol of a longitudinal cohort study (PUMA-WSC). BMJ Open. 10 (e0390), 1-8.
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(Details) | ||
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Willems, Jurgen. 2020. Public servant stereotypes: It is not (at) all about being lazy, greedy, and corrupt. Public Administration. 98 (4), 807-823.
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(Details) | ||
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Vogel, Dominik, Willems, Jurgen. 2020. The Effects of Making Public Service Employees Aware of Their Prosocial and Societal Impact: A Microintervention. Journal of Public Administration Research and Theory. 30 (3), 485-503.
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(Details) | ||
| Raeymaeckers, Peter, Vermeiren, Caroline, Noel, Charlotte, Van Puyvelde, Stijn, Willems, Jurgen. 2020. The Governance of Public–Nonprofit Service Networks: A Comparison Between Three Types of Governance Roles. Voluntas: International Journal of Voluntary and Nonprofit Organizations. 31 1037-1048. | (Details) | ||
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Waldner, Carolin, Willems, Jurgen, Ehmann, Judith, Gies, Felix. 2020. The impact of face‐to‐face street fundraising on organizational reputation. International Journal of Nonprofit and Voluntary Sector Marketing. 25 (4), e1672
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(Details) | ||
| 2019 |
Willems, Jurgen, Faulk, Lewis. 2019. Does voluntary disclosure matter when organizations violate stakeholder trust? Journal of Behavioral Public Administration. 2 (1), 1-16.
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| Willems, Jurgen, Waldner, Carolin, Vogel, Dominik. 2019. Reputation spillover effects from grant-providing institutions. Nonprofit Management & Leadership. 30 (1), 9-30. | (Details) | ||
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Willems, Jurgen, Waldner, Carolin, Ronquillo, John. 2019. Reputation Star Society: Are star ratings consulted as substitute or complementary information? Decision Support Systems (DSS). 124
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(Details) | ||
| 2018 | Crispeels, Thomas, Willems, Jurgen, Scheerlinck, Ilse. 2018. Public–private collaborations in drug development: boosting innovation or alleviating risk? Public Management Review. 20 (2), 273-292. | (Details) | |
| Willems, Jurgen, Ingerfurth, Stefan. 2018. The quality perception gap between employees and patients in hospitals. Health Care Management Review. 43 (2), 157-167. | (Details) | ||
| Andersson, Frederik, Willems, Jurgen. 2018. “I Say Tomato . . .”: A Nonprofit Practitioner Perspective of the Meaning(s) of Social Entrepreneurship. Journal of Nonprofit Education and Leadership. 8 (3), 289-304. | (Details) | ||
| 2017 | Willems, Jurgen, Andersson, Frederik, Jegers, Marc, Renz, David. 2017. A Coalition Perspective on Nonprofit Governance Quality: Analyzing Dimensions of Influence in an Exploratory Comparative Case Analysis. Voluntas: International Journal of Voluntary and Nonprofit Organizations. 28 (4), 1422-1447. | (Details) | |
| Bidee, Jemima, Vantilborgh, Tim, Pepermans, Roland, Willems, Jurgen, Jegers, Marc, Hofmans, Joeri. 2017. Daily motivation of volunteers in healthcare organizations: relating team inclusion and intrinsic motivation using self-determination theory. European Journal of Work & Organizational Psychology. 26 (3), 325-336. | (Details) | ||
| Willems, Jurgen, Dury, Sarah. 2017. Reasons for not volunteering: overcoming boundaries to attract volunteers. Service Industries Journal. 37 (11-12), 726-745. | (Details) | ||
| Willems, Jurgen, Waldner, Carolin, Dere, Yasemin, Matsuo, Yuka, Högy, Kevin. 2017. The Role of Formal Third-Party Endorsements and Informal Self-Proclaiming Signals in Nonprofit Reputation Building. Nonprofit and Voluntary Sector Quarterly. 46 (5), 1092-1105. | (Details) | ||
| Sundermann, Larissa, Boenigk, Silke, Willems, Jurgen. 2017. Under blood pressure – differentiated versus undifferentiated marketing to increase blood donations. International Review on Public and Nonprofit Marketing. 14 (3), 321-340. | (Details) | ||
| 2016 | Willems, Jurgen. 2016. Building Shared Mental Models of Organizational Effectiveness in Leadership Teams Through Team Member Exchange Quality. Nonprofit and Voluntary Sector Quarterly. 45 (3), 568-592. | (Details) | |
| Willems, Jurgen. 2016. Debate: Should public management research be more interdisciplinary? Public Money and Management. 36 (2), 76-78. | (Details) | ||
| Dury, Sarah, Willems, Jurgen, Nico, De Witte, De Donder, Lisbeth, Buffel, Tine, Vertee, Dominique. 2016. Municipality and Neighborhood Influences on Volunteering in Later Life. Journal of Applied Gerontology. 35 (6), 601-626. | (Details) | ||
| Faulk, Lewis, Willems, Jurgen, jasmine McGinnis Johnson, Jasmine, Steward, Amanda. 2016. Network Connections and Competitively Awarded Funding: The impacts of board network structures and status interlocks on nonprofit organizations’ foundation grant acquisition. Public Management Review. 18 (10), 1425-1455. | (Details) | ||
| Willems, Jurgen. 2016. Organizational Crisis Resistance: Examining Leadership Mental Models of Necessary Practices to Resist Crises and the Role of Organizational Context. Voluntas: International Journal of Voluntary and Nonprofit Organizations. 27 (6), 2807-2832. | (Details) | ||
| Willems, Jurgen, Jegers, Marc, Faulk, Lewis. 2016. Organizational Effectiveness Reputation in the Nonprofit Sector. Public Performance & Management Review. 39 (2), 454-475. | (Details) | ||
| Valeau, Patrick, Willems, Jurgen, Parak, Hassen. 2016. The Effect of Attitudinal and Behavioral Commitment on the Internal Assessment of Organizational Effectiveness: A Multilevel Analysis. Voluntas: International Journal of Voluntary and Nonprofit Organizations. 27 (6), 2913-2936. | (Details) | ||
| 2015 | Willems, Jurgen, Van Puyvelde, Stijn, Jegers, Marc, Vantilborgh, Tim, Bidee, Jemima, Pepermans, Roland. 2015. Exploring board interlocking behaviour between nonprofit organizations. Annals of Public and Cooperative Economics. 86 (1), 73-88. | (Details) | |
| Willems, Jurgen. 2015. Individual perceptions on the participant and societal functionality of non-formal education for youth: Explaining differences across countries based on the human development index. International Journal of Educational Development. 44 11-20. | (Details) | ||
| Van Puyvelde, Stijn, Huybrechts, Gert, Willems, Jurgen, Jegers, Marc, Bidee, Jemima, Vantilborgh, Tim, Pepermans, Roland. 2015. Optimal membership size and the governance of grassroots associations. The Social Science Journal. 52 (2), 141-147. | (Details) | ||
| Crispeels, Thomas, Willems, Jurgen, Brugman, Paul. 2015. The relationship between organizational characteristics and membership of a biotechnology industry board-of-directors-network. Journal of Business & Industrial Marketing. 30 (3/4), 312-323. | (Details) | ||
| 2014 | Willems, Jurgen. 2014. Antecedents or Effects of Being a Manager in the Nonprofit, Public, or Private Sector. Nonprofit Management & Leadership. 25 (2), 183-189. | (Details) | |
| Vantilborgh, Tim, Bidee, Jemima, Pepermans, Roland, Willems, Jurgen, Huybrechts, Gert, Jegers, Marc. 2014. Effects of ideological and relational psychological contract breach and fulfilment on volunteers’ work effort. European Journal of Work & Organizational Psychology. 23 (2), 217-230. | (Details) | ||
| Willems, Jurgen, Boenigk, Silke, Jegers, Marc. 2014. Seven Trade-offs in Measuring Nonprofit Performance and Effectiveness. Voluntas: International Journal of Voluntary and Nonprofit Organizations. 25 (6), 1648-1670. | (Details) | ||
| 2013 | Willems, Jurgen, Walk, Marlene. 2013. Assigning volunteer tasks: The relation between task preferences and functional motives of youth volunteers. Children and Youth Services Review. 35 (6), 1030-1040. | (Details) | |
| Bidee, Jemima, Vantilborgh, Tim, Pepermans, Roland, Huybrechts, Gert, Willems, Jurgen, Jegers, Marc. 2013. Autonomous Motivation Stimulates Volunteers’ Work Effort: A Self-Determination Theory Approach to Volunteerism. Voluntas: International Journal of Voluntary and Nonprofit Organizations. 24 (1), 32-47. | (Details) | ||
| Vantilborgh, Tim, Bidee, Jemima, Pepermans, Roland, Willems, Jurgen, Huybrechts, Gert, Jegers, Marc. 2013. From “getting” to “giving”: Exploring age-related differences in perceptions of and reactions to psychological contract balance. European Journal of Work & Organizational Psychology. 22 (3), 293-305. | (Details) | ||
| Vantilborgh, Tim, Bidee, Jemima, Pepermans, Roland, Willems, Jurgen, Huybrechts, Gert, Jegers, Marc. 2013. Revisiting the Relationship between Personality and Psychological Contracts: A Moderated Mediation Model Explaining Volunteer Performance. Social Service Review. 87 (1), 158-186. | (Details) | ||
| 2012 | Willems, Jurgen, Van den Bergh, Joachim, Deschoolmeester, Dirk. 2012. Analyzing Employee Agreement on Maturity Assessment Tools for Organizations. Knowledge and Process Management: The Journal of Corporate Transformation. 19 (3), 142-147. | (Details) | |
| Willems, Jurgen, Huybrechts, Gert, Jegers, Marc, Weijters, Bert, Vantilborgh, Tim, Bidee, Jemima, Pepermans, Roland. 2012. Nonprofit Governance Quality: Concept and Measurement. Journal of Social Service Research. 38 (4), 561-578. | (Details) | ||
| Willems, Jurgen, Huybrechts, Gert, Jegers, Marc, Vantilborgh, Tim, Bidee, Jemima, Pepermans, Roland. 2012. Volunteer decisions (not) to leave: Reasons to quit versus functional motives to stay. Human Relations. 65 (7), 883-900. | (Details) | ||
| 2011 | Vantilborgh, Tim, Bidee, Jemima, Pepermans, Roland, Willems, Jurgen, Huybrechts, Gert, Jegers, Marc. 2011. A New Deal for NPO Governance and Management: Implications for Volunteers Using Psychological Contract Theory. Voluntas: International Journal of Voluntary and Nonprofit Organizations. 22 (4), 639-657. | (Details) | |
| Vantilborgh, Tim, Bidee, Jemima, Pepermans, Roland, Willems, Jurgen, Huybrechts, Gert, Jegers, Marc. 2011. Volunteers' psychological contracts: Extending traditional views. Nonprofit and Voluntary Sector Quarterly. 41 (6), 1072-1091. | (Details) | ||
| 2009 | McCormack, Kevin, Willems, Jurgen, Van den Bergh, Joachim, Deschoolmeester, Dirk, Willaert, Peter, Štemberger, Mojca Indihar, Škrinjar, Rok, Trkman, Peter, Bronzo Ladeira, Marcelo, Paulo Valadares de Oliveira, Marcos, Bosilj Vuksic, Vesna, Vlahovic, Nikola. 2009. A global investigation of key turning points in business process maturity. Business Process Management Journal. 15 (5), 792-815. | (Details) |
Chapter in edited volume
| 2021 | Willems, Jurgen. 2021. Accountability and transparency: Cornerstones of civil society governance. In: Research Handbook on Nonprofit Governance, Hrsg. Gemma Donnelly-Cox, Michael Meyer, Filip Wijkström, 46-70. United Kingdom: Edward Elgar Publishing. | (Details) | |
| Van Puyvelde, Stijn, Willems, Emma, Brown, William, Willems, Jurgen. 2021. Board human capital, board chair leadership, and board effectiveness in non-profit organisations. In: Critical Contributions To Economics And Beyond (Liber Amicorum for Prof. Dr. Marc Jegers). Hrsg. Stijn Van Puyvelde, Caroline Buts, 152-171. Berlin: Lexxion · Berlin. | (Details) | ||
| Willems, Jurgen, Geys, Benny. 2021. What‘s your number. In: Critical Contributions To Economics And Beyond, Hrsg. Stijn Van Puyvelde, Caroline Buts, 46-61. Berlin: Lexxion · Berlin. | (Details) | ||
| 2018 | Ingerfurth, Stefan, Andersson, Frederik, Willems, Jurgen. 2018. Entrepreneurship im Krankenhaussektor. In: Entrepreneurship im Gesundheitswesen. Unternehmensgründung - Geschäftsideen - Wertschöpfung, Hrsg. Pfannstiel, Mario A., Da-Cruz, Patrick, Rasche, Christoph, 53-67. Wiesbaden: Springer. | (Details) | |
| 2016 | Willems, Jurgen, Van den Bergh, Joachim, Viaene, Stijn. 2016. Smart City Projects and Citizen Participation: The Case of London. In: Public Sector Management in a Globalized World, Hrsg. Andeßner, René, Greiling, Dorothea, Vogel, Rick, 249-266. Wiesbaden: Springer Gabler. | (Details) | |
| 2013 | Crispeels, Thomas, Huculeci, Radu, Willems, Jurgen, Scheerlinck, Ilse. 2013. Strategic and Innovation Networks in the Flanders Biotechnology Industry. In: Strategy and Communication for Innovations, Hrsg. Pfefferman, Nicole, Minshall, Tim, Mortara, Letizia, 85-99. Berlin/Heidelberg: Springer. | (Details) | |
| 2012 | Willems, Jurgen, Jegers, Marc. 2012. Analysing board-director networks as small worlds: Theory and applications. In: Macroeconomics and Beyond - Essays in Honour of Wim Meeusen, Hrsg. Erreygers, Guido, Vermeire, Mieke, 260-297. Antwerp/Apeldoorn: Garant. | (Details) |
Paper presented at an academic conference or symposium
| 2022 | Dinhof, Katharina, De Boer, Noortje, Willems, Jurgen. 2022. Citizens’ reflections on professionalism and empathy in public service encounters: The Hijab-effect extended. Public Management Research Conference 2022, Phoenix, Arizona, Vereinigte Staaten/USA, 25.05.-28.05. | (Details) | |
| Dinhof, Katharina, Willems, Jurgen, De Boer, Noortje. 2022. Citizens’ Reflections on Professionalism and Empathy toward Hijab-wearing Public Servants. The WU Gender and Diversity Conference 2022 Diversity, Diversity Management and Intersectional, Wien, Österreich, 24.03.-25.03. | (Details) | ||
| Mayrhofer, Michael, Schmidthuber, Lisa, Willems, Jurgen. 2022. Privacy in citizen-government interactions. Jubiläumstagung des Verbands der Hochschullehrer für Betriebswirtschaft, Düsseldorf (online), Deutschland, 08.03.-11.03. | (Details) | ||
| Neo, Sheeling, Dinhof, Katharina, Bertram, Isa, Bouwman, Robin, De Boer, Noortje, Szydlowski, Gabriela, Willems, Jurgen, Tummers, Lars. 2022. Stereotype threat in the public sector. European Group for Public Administration (EGPA), Lissabon, Portugal, 06.09.-09.09. | (Details) | ||
| Dinhof, Katharina, De Boer, Noortje, Willems, Jurgen. 2022. The Hijab-Effect Extended: Citizens' Reflections on Professionalism and Empathy in Public Service. Academy of Management Annual Meeting, Seattle, Vereinigte Staaten/USA, 04.10.-10.10. | (Details) | ||
| Bounthong, Angela Luwanhe, Willems, Jurgen, Dinhof, Katharina. 2022. Who Contributes to Successful Urban Governance? Academy of Management Annual Meeting, Seattle, Vereinigte Staaten/USA, 04.10.-10.10. | (Details) | ||
| Bounthong, Angela Luwanhe, Willems, Jurgen, Dinhof, Katharina. 2022. Who contributes to successful urban governance? Empirical evidence from the most livable city in the world. Public Management Research Conference 2022, Phoenix, Arizona, Vereinigte Staaten/USA, 25.05.-28.05. | (Details) | ||
| 2021 | Soliman, Meikel, Willems, Jurgen, Loschelder, David D. 2021. (Un-)Ethical Consumer Behavior and Dehumanization – When Wealthy Consumers are Perceived as Less Human. Association for Consumer Research Conference, Online, United States/USA, 28.10-30.10. | (Details) | |
| Trivedi, Smita, Petkova, Antoaneta, Willems, Jurgen. 2021. A good neighbor or a sister far away? A study of women entrepreneur networks in poverty. Western Academy of Management (WAM) 2021 Virtual Conference, Online, United States/USA, 21.04-24.04. | (Details) | ||
| Claes, Maria Theresia, Müller-Camen, Michael, Willems, Jurgen, Hermann, Anett. 2021. Common good HRM. Global Forum on Democratizing Work, online, Belgium, 05.10.-07.10. | (Details) | ||
| Soliman, Meikel, Willems, Jurgen. 2021. How consumers form perceptions of unethical behavior by omission (vs. commission) – The role of inflicted costs, point of view & perspective taking. European Marketing Academy, Madrid, Spain, 25.05.-28.05. | (Details) | ||
| Dethier, Fanny, Delcourt, Cécile, Willems, Jurgen. 2021. La transparence des associations à but non lucratif: un modèle intégratif et agenda de recherche. Séminaire de recherche du Centre d'Economie Sociale, Liège (Lüttich), Belgium, 20.04-20.04. | (Details) | ||
| Kim, Minjung, Faulk, Lewis, Willems, Jurgen. 2021. Restoring Public Trust in Charitable Organizations: An experimental test of the effect of different levels of organizational crises on public trust in nonprofits. ARNOVA - 50th Annual Conference, Atlanta, GA, United States/USA, 18.11-20.11. | (Details) | ||
| Schmidthuber, Lisa, Willems, Jurgen, Vanderelst, Dieter, Soliman, Meikel, Stoll, Jonathan. 2021. Social Acceptance of Police Violence: The Role of AI-driven Service Robots. 25th International Research Society on Public Management Conference (IRSPM), online, Austria, 23.04. | (Details) | ||
| Schmidthuber, Lisa, Willems, Jurgen, Krabina, Bernhard. 2021. The Right Way to Openness: How Public Information Can Increase Citizen Trust. 18th Open and User Innovation (OUI) Conference, Aachen (virtuell), Deutschland, 21.06.-22.06. | (Details) | ||
| Kim, Minjung, Faulk, Lewis, Willems, Jurgen. 2021. The role of performance signals on early organization reputation building and the moderating influence of mission valence. Public Management Research Coference, Online (Hawaii), United States/USA, 23.06-25.06. | (Details) | ||
| Vandor, Peter, Millner, Reinhard, Dinhof, Katharina, Willems, Jurgen. 2021. The social entrepreneur stereotype across the political spectrum: a mixed-method exploration. ARNOVA - 50th Annual Conference, Atlanta, GA, United States/USA, 18.11-20.11. | (Details) | ||
| Neo, Sheeling, Dinhof, Katharina, Bertram, Isa, De Boer, Noortje, Bouwman, Robin, Szydlowski, Gabriela, Tummers, Lars, Willems, Jurgen. 2021. The threat of appearing lazy, inefficient, and slow Stereotype threat in public sector jobs. 2021 NIG Annual Work Conference, Utrecht, Niederlande, 18.11.-18.11. | (Details) | ||
| Neo, Sheeling, Dinhof, Katharina, Bertram, Isa, De Boer, Noortje, Bouwman, Robin, Szydlowski, Gabriela, Tummers, Lars, Willems, Jurgen. 2021. The threat of appearing lazy, inefficient, and slow Stereotype threat in public sector jobs. 2021 NIG Annual Work Conference, Utrecht, Niederlande, 18.11.-18.11. | (Details) | ||
| Dinhof, Katharina, Willems, Jurgen. 2021. The threat of appearing lazy, inefficient, and slow: Stereotype threat in public sector jobs. European Group for Public Administration (EGPA), Brüssel, Belgien, 07.09.-10.09. | (Details) | ||
| Dethier, Fanny, Delcourt, Cécile, Willems, Jurgen. 2021. Transparency of nonprofit organizations: An integrative framework and research agenda. Séminaire de recherche de l'UER économie, Liège, Belgium, 03.05.-03.05. | (Details) | ||
| 2020 | Knassmüller, Monika, Ebinger, Falk, Eggenreich, Lea, Willems, Jurgen. 2020. COVID-19 lockdown from the citizens’ point of view. 2020 EGPA Annual Conference, virtual/online, Österreich, 03.09.2020. | (Details) | |
| Schmidthuber, Lisa, Willems, Jurgen, Krabina, Bernhard. 2020. Looking Behind the Scenes: The Effect of Data Availability and Source Disclosure on Trust in Public Information. EGPA-IASIA 2020 e-Conference, online, Österreich, 02.09. | (Details) | ||
| Waldner, Carolin Johanna, Willems, Jurgen. 2020. Preceding Reputation: A Stakeholder Perspective on Pre-Reputation Signals of Nascent Ventures. Academy of Management Annual meeting, Online, United States/USA, 30.07-03.08. | (Details) | ||
| Willems, Jurgen. 2020. Public officials: Between public value and public marketing. Trans-European Dialogue (TED), Bratislava, Slowakei, 12.02-13.02. | (Details) | ||
| Minjung, Kim, Faulk, Lewis, Willems, Jurgen. 2020. Restoring Public Trust in Charitable Organizations: An omnibus experiment strategy to test interorganizational spillover effects. ARNOVA, Online, United States/USA, 12.11.-14.11. | (Details) | ||
| Dinhof, Katharina, Willems, Jurgen. 2020. Stereotype Threat in Public Sector Jobs. Nachwuchstreffen der WK Öffentliche Betriebswirtschaftslehre (ÖBWL) im VHB, online, Österreich, 04.12. | (Details) | ||
| Schmidthuber, Lisa, Willems, Jurgen. 2020. The Right Way to Openness: How Public Information Can Increase Citizen Trust. Nachwuchstreffen der WK Öffentliche Betriebswirtschaftslehre (ÖBWL) im VHB, online, Österreich, 04.12. | (Details) | ||
| Trivedi, Smita Kishor, Petkova, Antoaneta, Willems, Jurgen. 2020. The Strength of Strong Ties: A Study of Women Entrepreneur Networks in Poverty. Academy of Management Annual Meeting, Online, United States/USA, 30.07-03.08. | (Details) | ||
| 2019 | Van den Bergh, Joachim, Willems, Jurgen. 2019. Governing Smart City Eco-Systems: What is and should be the role of public institutions? EGPA Annual Conference, Belfast, Großbritannien, 11.09-13.09. | (Details) | |
| Willems, Jurgen, Damgaard, Peter, Van Dooren, Wouter. 2019. What if Kahneman is wrong? An evaluation of the use of cognitive theory in behavioral public administration. EGPA Annual Conference, Belfast, Großbritannien, 11.09-13.09. | (Details) |
Working/discussion paper, preprint
| 2020 |
Willems, Jurgen, Knassmüller, Monika, Eggenreich, Lea, Ebinger, Falk. 2020. COVID-19 Shutdown: die Sicht der Bürger*innen – Persönliche und gesellschaftliche Nachteile. COVID-19 Shutdown: die Sicht der Bürger*innen.
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| Willems, Jurgen, Maier, Florentine, Waldner, Carolin. 2020. Reputationsmanagement von öffentlichen und zivilgesellschaftlichen Organisationen. | (Details) | ||
| 2017 | Willems, Jurgen. 2017. Citizen participation and coproduction across countries: The case of parent participation in education. Citizen participation and coproduction across countries: The case of parent participation in education. | (Details) | |
| 2013 | Deyaert, Jef, Willems, Jurgen, Mortelmans, Dimitri. 2013. The rise of the New Volunteer: A longitudinal study at the Scouts and Guides Movement in Flanders. De opkomst van de Nieuwe Vrijwilliger. Een longitudinale studie bij Scouts en Gidsen Vlaanderen. | (Details) | |
| 2012 | Willems, Jurgen. 2012. Social movement structures in relation to goals and forms of action: An exploratory model. Canadian Journal of Nonprofit and Social Economy Research. | (Details) |
Research report, expert opinion
| 2022 |
Schubert, Peter, Tahmaz, Birthe, Willems, Jurgen. 2022. ZIVILGESELLSCHAFT ALS LERNORT FÜR ZIVILCOURAGE Wahrnehmungen von Bürgerinnen und Bürgern in Deutschland und Österreich – Implikationen für die Engagement- und Demokratieförderung. Berlin:ZiviZ and WU Wien.
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| 2021 | Willems, Jurgen, Schmidthuber, Lisa, Schmid, Moritz, Knassmüller, Monika, Ebinger, Falk, Dinhof, Katharina. 2021. The biggest public sector challenges in Germany - A citizen perspective. Vienna:Vienna University of Economics and Business. | (Details) | |
| 2020 |
Willems, Jurgen, Knassmüller, Monika, Ebinger, Falk, Dinhof, Katharina, Schmid, Moritz. 2020. Austria in the COVID-19 Pandemic - Citizens’ Satisfaction with Crisis Measures and Communication. Austria:Vienna University of Economics and Business (WU WIEN).
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Willems, Jurgen, Knassmüller, Monika, Ebinger, Falk, Dinhof, Katharina, Schmid, Moritz. 2020. COVID-19 Pandemie in Österreich – Zufriedenheit Der Bürger*innen Mit Maßnahmen Und Kommunikation. Österreich:Vienna University of Economics and Business (WU WIEN).
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| Ebinger, Falk, Willems, Jurgen. 2020. Never waste a good crisis – Which work-related COVID-19 changes are here to stay? Austria:Vienna University of Economics and Business (WU WIEN). | (Details) | ||
| 2019 | Willems, Jurgen, Waldner, Carolin. 2019. Reputation Management for Nonprofit Organizations. Hamburg:University of Hamburg. | (Details) |
Teaching materials
| 2020 |
Willems, Jurgen, Maier, Florentine, Waldner, Carolin Johanna. 2020. Reputationsmanagement von öffentlichen und zivilgesellschaftlichen Organisationen und die damit verbundenen Konzepte Leistung, Transparenz und Rechenschaftspflicht.
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Media report
| 2021 | Krabina, Bernhard, Schmidthuber, Lisa, Willems, Jurgen. 2021. Quelle angeben. | (Details) |
Habilitation
| 2019 | Willems, Jurgen. 2019. Leadership, Performance, and Reputation: A multi-method empirical view on the public and nonprofit sectors. Habilitationsschrift, University of Hamburg. | (Details) |
Dissertation
| 2012 | Willems, Jurgen. 2012. Nonprofit Governance and Effectiveness: Beyond the Organizational Perspective. Dissertation, Vrije Universiteit Brussel. | (Details) |
Master thesis
| 2011 | Willems, Jurgen. 2011. Volunteer Engagement in Large Nonprofit Organizations: A Multivariate-Multilevel Analysis. Masterarbeit, Leuven University. | (Details) | |
| 2005 | Willems, Jurgen. 2005. Identifying and Aligning Key Performance Indicators for Business Process Management. Masterarbeit, Ghent University. | (Details) | |
| 2004 | Willems, Jurgen. 2004. Study on the Operational Collaboration between Companies with High Risk on Severe Accidents (SEVESO). Masterarbeit, Ghent University. | (Details) |
Unpublished lecture
| 2021 | Schmidthuber, Lisa, Krabina, Bernhard, Willems, Jurgen. 2021. Vertrauen in öffentliche Informationsbereitstellung und die Rolle von Open Data. INNOVATE 2021, Online, 30.11.21 | (Details) | |
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Bounthong, Angela Luwanhe, Dinhof, Katharina, Willems, Jurgen. 2021. Die lebenswerteste Stadt der Welt: Wer ist dafür verantwortlich und wer darf mitgestalten? Jubiläumsfonds der Stadt Wien, Wien, 13.10.21
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| Willems, Jurgen. 2021. Stereotypical associations about professions. WU Wien Linguistikzirkel, Vienna, 17.05.21 | (Details) | ||
| 2020 |
Willems, Jurgen. 2020. Citizens prosocial behavior in times of crisis. WWTF lecture series: Vienna researchers Corona, Online, 09.12.20
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Ebinger, Falk, Höltl, Eva, Willems, Jurgen. 2020. Funktioniert Homeoffice für alle? Das Projekt „New ways of working“ der Erste Bank. INNOVATE 2020, Online, 10.11.20
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| Shiller, Robert J., Diamond, Peter, Holmström, Bengt R., Tirole, Jean, Junaid, Novaira, Willems, Jurgen, Vaitilingam, Romesh. 2020. Video - Debate - Corona and the Economy: Mitigating the Crisis. The Lindau Nobel Laureate Meetings - Online Science Days Programme, Lindau - Online, 29.06.20 | (Details) | ||
| 2019 | Alhendawi, Ahmad, Froehler, Monika, Queiroz, Thais, Sachs-Israel, Margarete, Willems, Jurgen. 2019. Panel Discussion: A Changing World of Learning: Where does Non-Formal Education fit in? World Non-Formal Education Forum, Rio De Janeiro, 09.12.19 | (Details) | |
| Ebinger, Falk, Willems, Jurgen. 2019. Die ethische Entscheidung hinter künstlicher Intelligenz – wie legen wir fest, was Maschinen dürfen? Innovate 2019, Vienna, 05.11.19 | (Details) |
Projects
- 2022
- From citizen participation to citizen co-engineering: The role of open data in developing new digital public services (2022-2024) (Details)
- 2020
- Prosocial behavior and citizenship in COVID-19 times (2020-2020) (Details)
- The most livable city in the world: Who deserves the credit, and who gets the benefits from it? (2020-2022) (Details)
- 2019
- Public Managers’ role in creating Workplace Social Capital and its effect on employees’ well-being and sickness absence – a longitudinal cohort study (2019-2024) (Details)
- 2016
- Reputation Management for Nonprofit Organizations (2016-2019) (Details)