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Johanna Woydack

Dr. Johanna Woydack B.A.,M.Sc.
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Contact information and photo taken from and editable at WU Directory.

CV

2014
Postdoctoral Fellow (City University of Hong Kong, Hong Kong)
2014
Ph.D. in Sociolinguistics (King's College London, University of London)
2008
MSc Social Anthropology (London School of Economics and Political Science, University of London)
2007
B.A. English Language and Communication (King's College London, University of London)

Researcher Identifier

    No researcher identifier found.

Awards and Honors

2011
Stipendium der 'Funds for Women Graduates' (FfWG) für den Ph.D.
2008
Maurice Freedman Prize der London School of Economics and Political Science (LSE) für die beste Master Dissertation
2007
London School of Economics and Political Science (LSE) Graduate Scholarship

Classifications

Expertise

    No expertises found.

Activities

Position in scientific committee
  since 2014 Linguistic Ethnography Forum - committee member
Membership in scientific association
  since 2013 SLA (Society for Linguistic Anthropology)
  since 2013 AAA (American Anthropological Association)
  since 2009 LEF (Linguistic Ethnography Forum) - Committee Member
  since 2009 BAAL (British Association of Applied Linguistics) - Member
Organization scientific meeting (Conference etc.)
  2014-2015 The Pitfalls and Pleasures of Researching Workplaces: Do’s and don’ts in the linguistic ethnography of organisations (King's College London) - Organizer
  2014-2016 ALA Association for Language Awarness Conference
Academic advisor
  2014 University of Iowa
  2014 Hong Kong Polytechnic University
Attendance scientific meeting (Conference etc.)
  2016 Ethnography in Education Research Forum, University of Pennsylvania - Paper presented
  2015 Sociolinguistics of Globalization, Hong Kong - panel organiser and paper presented
  2015 Linguistic Society of America Summer Institute, Chicago
  2015 Fifth Annual Asian Conference of Language Learning - Paper presented
  2015 ALAPP - Paper presented
  2015 ALAA/ALANZ/ALTAANZ - Paper presented
  2014 Symposium "Ethnolinguistic minorities in the UK and beyond: encouraging research led teaching". University of Guildford. 8 July 2014
  2014 Sociolinguistics Symposium 20, 'Language / Time / Space', University of Jyväskylä, Finland - Paper presented
  2014 Colloquium "History of ideas on multilingualism". Institute of Multilingualism and University of Fribourg.3-4 Novemember 2014
  2014 AAA (American Anthropological Association) Annual Meeting - Paper presented
Other scientific activities
  2015 St Giles College London - CELTA course

Publications

Book (monograph)

2018 Woydack, Johanna. 2018. Linguistic ethnography of a multilingual call center : London calling. Cham: Palgrave Macmillan. (Details)

Journal article

2017 Woydack, Johanna, Lockwood, Jane. 2017. 'Scripts Are Beautiful': Managers' and Agents' Views of Script Use in Call Centers. International Journal of Business Communication . 1-25. (Details)
2016 Woydack, Johanna, Rampton, Ben. 2016. Text trajectories in a multilingual call centre: The linguistic ethnography of a calling script. Language in Society 45 (5), 709-732. (Details)

Chapter in edited volume

2017 Woydack, Johanna. 2017. Superdiversity and a London Multilingual Call Center. In: Engaging Superdiversity: Recombining Spaces, Times and Language Practices, Hrsg. Karel Arnaut, Martha Sif Karrebaek, Massimilano Spotti and Jan Blommaert, 220-251. Bristol: Multilingual Matters. (Details)

Paper presented at an academic conference or symposium

2018 Woydack, Johanna. 2018. "Made in Germany"– a case study of Germany's nation branding. Sociolinguistics Symposium 22, Auckland, Neuseeland, 27.06-30.06. (Details)
  Woydack, Johanna. 2018. Branding Germany in changing times. EELC Conference , Edinburgh, Großbritannien, 20.09-21.09. (Details)
2017 Woydack, Johanna. 2017. 'There is a stigma with call centres, but it has been very useful for me' AILA, Rio, Brasilien, 23.07-28.07. (Details)
  Woydack, Johanna. 2017. From “The Best Exotic Marigold Hotel” to “Outsourced”- Representations of call centers and their linguistic practices in the media. Language in the Media Conference, Cape Town, Südafrika, 18.10-20.10. (Details)
2016 Woydack, Johanna. 2016. 'The call center is like a free language course'- script trajectories, migration and diversity management in a London multilingual call center. Ethnography in Education Research Forum, Philadelphia, Vereinigte Staaten/USA, 26.02-27.02. (Details)
  Woydack, Johanna. 2016. “There is a stigma with call centres and this kind of work”: Agents in an Asian and European call centre discussing their experiences and views of language work. Sociolinguistics Symposium, Murcia, Spanien, 15.06-18.06. (Details)
2015 Woydack, Johanna. 2015. "A call centre is like a free language course": An analysis of language learning in a European and Asian call centre.. Fifth Annual Asian Conference of Language Learning, Kobe, Japan, 30.04-03.05.. (Details)
  Woydack, Johanna. 2015. "A call centre is like a free language course": An analysis of language learning in a European and Asian call centre.. Invited Talk at the Department of Linguistics, University of Tokyo, Tokyo, Japan, 27.04.. Invited Talk (Details)
  Woydack, Johanna. 2015. Learning and Working in London's language market: An ethnography of a multilingual London call centre. Applied Linguistics Circle. Department of English Language and Linguistics, Reading, Großbritannien, 6.10. Invited Talk (Details)
  Woydack, Johanna. 2015. Learning and working in London's language market: the case of a multilingual call centre.. 36th Annual Ethnography in Education Research Forum University of Pennsylvania, Philadelphia, Vereinigte Staaten/USA, 27.02-28.02. (Details)
  Woydack, Johanna. 2015. "A call centre is like a free language course": An analysis of language learning in a European and Asian call centre . ALAPP, Milano, Italy, 05-07.11. (Details)
  Woydack, Johanna. 2015. "Where are you calling from?" Comparing call centre agents' experience of class in a European and Asian call centre. The Sociolinguistics of Globalization, Hong Kong, China, 03.06-06.06.2015. (Details)
  Woydack, Johanna. 2015. Learning and working in London’s language market: an ethnography of a multilingual London call centre. ALAA/ALANZ/ALTAANZ Learning in a Multilingual World, Adelaide, Australia, 30.11-02.12. (Details)
2014 Woydack, Johanna. 2014. "The script is like a love letter, it would sound silly if you just read it": the question of standardisation and resistance in a London multilingual call centre. Department of English Seminar Series, Chinese University of Hong Kong, Hong Kong, China, 28 February. Invited Talk (Details)
  Woydack, Johanna. 2014. "The script is like a love letter, it would sound silly if you just read it": the question of standardisation and resistance in a London multilingual call centre. Ling Lunch Talk, Queen Mary University of London, London, Großbritannien, 19 June. Invited Talk (Details)
  Woydack, Johanna. 2014. "You have to be colourful with the scripts and use poetic language": the question of standardisation and resistance in a multilingual call centre. Explorations in Ethnography, Language and Communication 5, Manchester, Großbritannien, 11.11-12.11.. (Details)
  Woydack, Johanna. 2014. "You have to be colourful with the scripts and use poetic language": the question of standardisation and resistance in a multilingual London call centre. Department of English, National University of Singapore, Singapore, Singapur, 14 April. Invited Talk (Details)
  Woydack, Johanna. 2014. "You have to be colourful with the scripts and use poetic language": the question of standardisation and resistance in a multilingual London call centre. Discourse Studies Group. Research Seminar. Department of English, City University of Hong Kong, Hong Kong, China, 31 March. (Details)
  Woydack, Johanna. 2014. "You have to make the script your own": the question of language commodification, control and agency in a multilingual London call centre. Literacy Research Discussion Group, Lancaster, Großbritannien, 1 July. Invited Talk (Details)
  Woydack, Johanna. 2014. From upstairs to downstairs to the phone: the trajectory of a 'standardised' script in a multilingual call centre. Sociolinguistics Symposium 20, Jyväskylä, Finnland, 15.08-18.06. (Details)
  Woydack, Johanna. 2014. The language worker. American Anthropological Association Meeting, Washington, D.C., Vereinigte Staaten/USA, 3.12-07.12. (Details)
  Woydack, Johanna. 2014. Upstairs, Downstairs: The question of resistance against scripts in a London outbound call centre. Language and Society Special Interest Group Seminar, University of Hong Kong, Hong Kong, China, 10 February. (Details)
2013 Woydack, Johanna. 2013. Learning and working in London's language market: an ethnography of a multilingual London call centre. BAAL (British Association for Applied Linguistics) Conference, Edinburgh, Großbritannien, 05.09-07.09. (Details)
  Woydack, Johanna. 2013. Migrants, students, graduates, language learners, language workers: The case of multilingual outbound London call centers. American Anthropological Association Meeting, Chicago, Vereinigte Staaten/USA, 20.11-24.11. (Details)
2012 Woydack, Johanna. 2012. Language beliefs and ideologies in a London based multilingual outbound call centre. Sociolinguistics Symposium 19, Berlin, Deutschland, 21.08-24.08. (Details)
  Woydack, Johanna. 2012. London calling: Language and standardisation practices in a London multilingual call centre. Research Workshop in Language and Literacy (RWLL), King's College London, London, Großbritannien, December 4. (Details)
  Woydack, Johanna. 2012. London calling: Towards an alternative understanding of standardisation practices in a multilingual London call centre. Ethnographic Perspectives on Work and Labour Seminar Series, Department of Anthropology, London School of Economics and Political Science, London, Großbritannien, 31 May. (Details)

Working/discussion paper, preprint

2017 Woydack, Johanna. 2017. Call center agents and the experience of stigma. Working Papers in Urban Language and Literacy King's College London. (Details)
  Woydack, Johanna. 2017. Language management and language work in a multilingual call center: An ethnographic case study. (Details)
  Flecker, Jörg, Pernicka, Susanne, Fibich, Theresa, Brugger, Florian, Glassner, Vera, Haidinger, Bettina, Haindorfer, Raimund, Holtgrewe, Ursula, Hürtgen, Stefanie, Kraemer, Klaus, Krings, Torben, Muckenhuber, Johanna, Nessel, Sebastian, Sardadvar, Karin, Schörpf, Philip, Simsa, Ruth, Verwiebe, Roland, Woydack, Johanna. 2017. The Contested Constitution of Work – Spatial Scales, Societal Spheres and Modes of Work. Current Research and Neglected Terrains. IfS Working Paper 6/2017, Department of Sociology, Universität Wien. (Details)
2015 Woydack, Johanna, Rampton, Ben. 2015. WP 147 Text trajectories in a multilingual call centre: The linguistic ethnography of a calling script.. Working Papers in Urban Language and Literacy. King's College London. open access (Details)

Unpublished lecture

2013 Woydack, Johanna. 2013. Researching in institutional contexts. The Trials and Tribulations of Data Collection and Analysis Seminar Series, King's College London Doctoral Training Centre (KISS-DTC), King's College London, London, United Kingdom, 13.03. (Details)

Projects

  • No projects found.