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Maria Theresia Claes

Univ.Prof. Dr. Maria Theresia Claes
Telephone:
+43 1 31336 5180
Email:
Contact information and photo taken from and editable at WU Directory.

CV

since 2020
Head Insitute for Gender and Diveristy in Organizations

Researcher Identifier

Awards and Honors

2016
Member of WU International Board
2011
Chair of IACCM
2001
Fellow of the Royal Society of Arts, Manufactures and Commerce
1999
President of SIETAR Europa (Society for Intercultural Education, Training and Research)
1997
President of EWMD (European Women Management Development Network)
1996
Japan Foundation Research grant
1982
Fulbright Scholarship

Classifications

    No classifications found.

Expertise

  • Cross-Cultural Management
  • Cultural Intelligence
  • Expatriation and Repatriation
  • Gender and Diversity in Organizations
  • Intercultural Communication
  • International HRM
  • Leadership and Organizational Development
  • The role of Language in International Business

Activities

Position in jury, advisory board, curatorship
  2021-2022 University of Warwick - Jury doctoral dissertation Eveline H. Jordans:Transformationn in Intercultural Contexts: Challenges and Support.
  2021 Erasmus University Rotterdam - Jury doctoral dissertation Monika de Waal: Third Culture Kids as Unique Resource
Position in internal committee for appointments
  since 2022 WU Vienna University of Economics and Business - Commission Family Business Professorship
  2021-2022 WU Vienna University of Economics and Business - Commission Ethics in Management Professorship
Position in internal habilitation committee
  2021 WU Vienna University of Economics and Business - Habilitationskommission Dr. Stephan Leixnering
  2021 WU Vienna University of Economics and Business - Habilitationskommission Christiane Schopf
Organization scientific meeting (Conference etc.)
  None WU Vienna University of Economics and Business - WU Matters Panel: Diversity, Equity and Inclusion
  2022 WU Vienna University of Economics and Business - WU Conference on Gender and Diversity 2022
  2021 Sinergie SIMA and IACCM - Organizing Track Cross-Cultural Management
  2021 Global Forum on Democratizing Work - Panel: Common Good HRM
  2021 2021 NBS Sustainability Centres Community Workshop - Multi-Sector Dialogue "Sustainable Transformation: Radiacl change vs. more of the same?"
  2020 WU Vienna University of Economics and Business - WU stands against gender-based violence 2020. Different perspectives on a global phenomenon
  2020 WU Vienna University of Economics and Business - Conference Gender-based Violence
Positions in public advisory boards, Consultant
  2022 IUFRO - Seminar: IUFRO in the Post-Pandemic Era
  2021 Siemens Aktiengesellschaft Österreich - Inclusive language
  2021 Rapid Wien - Consulting on diversity and inclusion, organization of a course on the topic and supervision of final theses
  2021 Industriellenvereinigung, Stv. Bereichsleiterin Bildung& Gesellschaft - Rersearch project: Women in Austrian enterprises
  2017-2020 WU Vienna University of Economics and Business - Member International Board
Attendance scientific meeting (Conference etc.)
  2021 Sydenham Institute of Management Studies, Research and Entrepreneurship Education - Paper: What is the Future of Global Mobility for Expatriates? Why is it important?
  2021 Stadt Wien - Fachkonferenz: Ist eine andere Artbeitswelt moeglich?
  2021 Sietar France - Webinar: Diversite et Inclusion aux Etats-Unis et en Europe: quelles differences?
  2021 International Association for Cross-Cultural Psychology - Paper: What does ‘Home’ mean for Global Families in the era of the Pandemic? Why is it important?
  2021 ABC Regional Conference Vienna - Paper: Are introverts better leaders of virtual teams?
  2021 1MillionStartups Global Conference 2021 - Participation in panel
  2020 CEMS Global Alliance - CEMS Panel Discussion: Leadership in a post COVID-19 World
  2020 CEMS Global Alliance - CEMS Panel Discussion: Leadership in a post COVID world (APAC)
Other occupation
  2021 WU Vienna University of Economics and Business - WU Matters Panel: I have nothing against foreigners...
  2021 international Women Forum - Invited talk: Is there such a thing as female leadership?
  2020 WU Vienna University of Economics and Business - Flyer: WU stands agianst gender-based violence 2020. Different perspectives on a global phenomenon

Publications

Journal article

2018 Claes, Maria Theresia, Cannavale, Chiara. 2018. Cultural Values of self initiated expatriates. A pilot study. European Journal of Cross-Cultural Competence and Management. 5 (1), 62-83. (Details)
2014 Claes, Maria Theresia, Hanappi-Egger, Edeltraud. 2014. Analysing gender and diversity management issues across cultures from multiple perspectives: a Thai- German case. European Journal of Cross-Cultural Competence and Management. 3 (2), 106-117. (Details)
2013 Eisenberg, jacob, lee, Hyun-Jung, Brueck, Frank, Brenner, Barbara, Claes, Maria Theresia, Mironski, Jacek, Bell, roger. 2013. Can Business Schools Make Students Culturally Competent? Effects of Cross-Cultural Management Courses on Cultural Intelligence. Academy of Management Learning & Education. 12 (4), 603-621. (Details)
2011 Claes, Maria Theresia. 2011. Kathoeys of Thailand: A Diversity Case in International Business. International Journal of Diversity in Organisations, Communities and Nations. 10 (5), 183-198. (Details)
2009 Claes, Maria Theresia. 2009. The linguistic shift in cross-cultural studies: culture in discourse. European Journal of Cross-Cultural Competence and Management. 1 (1), 66-76. (Details)
1999 Claes, Maria Theresia. 1999. Femmes, hommes et styles de direction. International Labour Review. 138 (4), 477-495. open access (Details)
  Claes, Marie-Thérèse. 1999. Mujeres, hombres y estilos de dirección. International Labour Review. 118 (4), 483-500. open access (Details)
  Claes, Maria Theresia. 1999. Women, Men and Management Styles. International Labour Review. 138 (4), 431-446. open access (Details)

Chapter in edited volume

2021 Claes, Maria Theresia. 2021. Intercultural Competencies in a Changing Complex World. Foreword. In: European Journal of Cross-Cultural Competencies and Management 5/3, 2021, Hrsg. Covarrubias Venegas, Barbara, Marie-Therese Claes, Roger Bell, 191-194. UK: Inderscience Enterprises Ltd. (Details)
2020 Claes, Marie-Thérèse. 2020. Culture and Management. In: The Cambridge Handbook of Intercultural Communication, Hrsg. G. Rings and S. Rasinger, 383-395. Cambridge: Cambridge University Press. (Details)
2019 Claes, Maria Theresia, Kuhmann, Karin. 2019. Diversity in Europe: Its Development and Contours. In: Diversity in Organizations. Concepts and Practices, Hrsg. H. Mernsi-Klarbach and Annette Risberg, 31-66. London: Macmillan. (Details)
2018 Claes, Maria Theresia, Jacquemin, Thibault. 2018. Managers’ Awareness of Their Decision Making: Discussing Cognitive Biases. In: Personalmanagement. Internationale Perspektiven und Implikationen für die Praxis, Hrsg. Covarrubias Venegas, Barbara, Thill, Katharina, Domnanovich, Julia, 193-204. Berlin: Springer Gabler. (Details)
  Claes, Maria Theresia. 2018. Pizza Hut Vietnam. Adapting a global code of conduct. In: Crossing Boundaries in Asia – Cases on Culture, CSR and Coaching, Hrsg. Christiane Prange and Ralph Kattenbach, 153-166. Berlin: Springer. (Details)
2017 Claes, Maria Theresia, Jacquemin, Thibault. 2017. Cognitive biases in decision-making in postbureaucratic organizations. In: Evolution in the Post-Bureaucratic Organisation. (Advances in Human Resources Management and Organizational Development), Hrsg. Pierfranco Malizia, Chiara Cannavale and Fabrizio Maimone, 358-382. Hershey PA: IGI Global. (Details)
2016 Ina, Aust, Claes, Marie-Thérèse. 2016. Global Leadership for Sustainable Development. In: Readings and Cases in International Human Resource Management, Hrsg. B. Sebastian Reiche, Günter K. Stahl, Mark E. Mendenhall, Gary R. Oddou, 149-168. USA: Routledge. (Details)
  Gehrke, Bettina, Claes, Maria Theresia. 2016. Leadership and Global Understanding. In: Leadership Today – Practices for personal and professional performance. Hrsg. Marques, J. and S. Dhiman, 371-385. Berlin: Springer Nature. (Details)
2014 Gehrke, Bettina, Claes, Maria Theresia. 2014. Global Leadership for Sustainable Development. In: Global Leadership Practices, A cross-cultural perspective, Hrsg. B. Gehrke & M-T. Claes, 149-169. London: Palgrave. (Details)
  Claes, Marie-Thérèse. 2014. South-East Asia. A multicultural kaleidoscope. In: Global Leadership Practices, A cross-cultural perspective. Hrsg. B. Gehrke &; M-T. Claes, 270-284. London: Palgrave. (Details)
2007 Claes, Maria Theresia. 2007. English in Europe. In: In the Presence of English. Media and European Youth. Hrsg. M. Berns, K. de Bot, U. Hasenbrink, 15-42. New York: Springer. (Details)
  Claes, Maria Theresia. 2007. La Communication Interculturelle Dans Les Affaires. In: La centration sur l'apprenant en didactique du FLE: En hommage à Jean Binon, Hrsg. Piet Desmet et Serge Verlinde, 41-64. London: Benjamins. (Details)
2002 Claes, Maria Theresia, du Bois, Patrick. 2002. Universelle ou différenciée? La communication d'entreprise dans l'interculturel. In: La résistance culturelle, Hrsg. Pierre Dupriez, Solange Simons, 146-160. Brussels: De Boeck. (Details)
2001 Claes, Marie-Thérèse. 2001. Direct/Indirect and Formal/Informal Communication: A Re-assessment. In: The International Handbook of Organizational Culture and Climate, Hrsg. Cary Cooper (Editor), Sue Cartwright (Editor), P. Christopher Earley (Editor), 449-470. London: Wiley and Sons. (Details)
  Claes, Marie-Thérèse. 2001. Women, men and management styles. In: Women, gender and work, Hrsg. Martha Fetherolf Loufti, 385-403. Geneva: International Labour Organization. (Details)

Edited book (editorship)

2017 Koç, Gül¿ah, Claes, Marie-Thérèse, Christiansen, Bryan, Hrsg. 2017. Cultural Influences on Architecture. Hershey PA: IGI Global. (Details)
2014 Gehrke, Bettina, Claes, Marie-Thérèse, Hrsg. 2014. Global Leadership Practices. A Cross-Cultural Management Perspective. London: Palgrave. (Details)

Contribution to conference proceedings

2006 Claes, Marie-Thérèse. 2006. The challenge of Intercultural Teams. In Intercultural Communication Competencies in Higher Education and Management. Hrsg. Ong, Siow-Heng et al, 314-336. Singapore: Marshall Cavendish. (Details)
2001 Claes, Marie-Thérèse, Holden, Nigel. 2001. Nurturing students' cross-cultural perspectives about the functions and implications of the global economy: Towards an innovative course design. In Poetics and Praxis of Languages and Intercultural Communication, Hrsg. Killick, David, Margaret Parry, Allison Phipps, 169-181. Leeds UK: Leeds Metropolitan University. (Details)

Paper presented at an academic conference or symposium

2021 Claes, Maria Theresia, Müller-Camen, Michael, Willems, Jurgen, Hermann, Anett. 2021. Common good HRM. Global Forum on Democratizing Work, online, Belgium, 05.10.-07.10. (Details)
  Hermann, Anett, Claes, Maria Theresia. 2021. Mobile Working in a Higher Education Context - Opportunities and risks for diversity. NEON-dagene 2021, Lillehammer, Norwegen, 24.11.- 26.11. (Details)
2020 Claes, Marie-Thérèse. 2020. Intercultural training: Are we creating biased association? International symposium ¿Intercultural Communication als Mediation¿, Utrecht University, Netherlands, 31.01.2020. (Details)
2019 Claes, Marie-Thérèse. 2019. Cognitive biases in cultural training. IACCM-IESEG Conference, Paris, France, 31-11-02.12. (Details)
2017 Claes, Marie-Thérèse. 2017. Kathoey of Thailand. A business case in Diversity. 10th International Critical Management Studies Conference, Edgehill University Liverpool, United Kingdom, 03.07-05.07. (Details)
  Claes, Marie-Thérèse. 2017. The role of previous experience in international self-initiated expatriation. IACCM 15th Conference, Dublin City College, Ireland, 22.05-27.5. (Details)
2012 Claes, Marie-Therese, Hanappi-Egger, Edeltraud. 2012. Think local, act global? On the introduction of discrimination from a cross-cultural gender perspective. IACCM, Neapel, Italien, 20.06.-22.06. (Details)

Research report, expert opinion

2019 Claes, Marie-Thérèse. 2019. How to manage repatriated staff. United Kingdom:Institute of Leadership and Management. (Details)
2016 Claes, Marie-Thérèse. 2016. Conducting Business in Countries with Systemic Corruption. USA:Industry Week. (Details)
  Claes, Marie-Thérèse. 2016. There Is No 'One-Size Fits All' for Successful Global Management. Canada:Huffington Post. (Details)
2004 Claes, Marie-Thérèse, Gerritsen, Marinel. 2004. Vlaanderen schuift op naar Nederland. Brussels:Taalschrift. (Details)

Book or article review

2014 Romani, Laurence, Claes, Marie-Thérèse. 2014. Why critical intercultural communication studies are to be taken seriously in cross-cultural management research. Besprechung von The Handbook of Critical Intercultural Communication, von Thomas K Nakayama &; Rona Tamiko Halualani (eds). International Journal of Cross Cultural Management, 14 (1), 127-132. (Details)

Textbook

2017 Gerritsen, Marinel, Claes, Marie-Thérèse. 2017. Culturele Communicatie en waarden in Internationaal Perspectief. 4. Bussum, NL: Coutinho. (Details)
2014 Gehrke, Bettina, Claes, Maria Theresia. 2014. Global Leadership Practices. A Cross-Cultural Management Perspective. London: Palgrave Macmillan. (Details)

Practice handbook, manual

2017 Dieltjens, Louis, Vanparys, Johan, Baten, Lut, Claes, Marie-Thérèse, Alkema, Peter, Lodewick, Jose. 2017. Woorden in Context Deel 2. (Details)
2016 Dieltjens, Louis, Vanparys, Johan, Baten, Lut, Claes, Marie-Thérèse, Alkema, P:eter, Lodewick, jose. 2016. Woorden in context. Deel 1. (Details)
1998 Bennett, John, Claes, Marie-Thérèse, Forsberg, Jenny, Flynn, Nick, Obenaus, Wolfgang, Smith, Tricia. 1998. Doing effective presentations in an intercultural setting. (Details)

Teaching materials

2013 Claes, Marie-Thérèse. 2013. Intercultural Communication. (Details)

Case study

2019 Claes, Marie-Thérèse. 2019. Pizza Hut Vietnam. Adapting a global code of conduct. Crossing Boundaries in Asia ¿ Cases on Culture, CSR and Coaching (Details)

Multimedia

2021 Claes, Maria Theresia. 2021. Krise der maennlichkeit? ORF O1. (Details)
  Claes, Maria Theresia. 2021. Krise der Maennlichkeit? ORF O1. (Details)
  Claes, Maria Theresia. 2021. Krise der Maennlichkeit? ORF O1. (Details)
  Claes, Maria Theresia. 2021. Podcast - Marie-Therese Claes: Is there such a Thing as Female Leadership? Podcast for iWF (International Women Forum Austria) October 31, 2021. (Details)
2017 Claes, Marie-Thérèse. 2017. Dr--Marie-Therese-Claes-on-the-Kathoey-of-Thailand. http://www.mxtube.net. (Details)

Media report

2022 Claes, Maria Theresia. 2022. When Hybrid Isn’t Working: How Can Leaders Address Fatigue? (Details)
2019 Claes, Marie-Thérèse. 2019. CQ: The new intelligence we need to function in a globalized world. (Details)
2018 Claes, Marie-Thérèse. 2018. Enrichment through diversity lunch with EWMD. (Details)

Magazine/newspaper article

2022 Claes, Maria Theresia. 2022. When Hybrid Isn’t Working: How Can Leaders Address Fatigue? Forbes, 28.03.22 (Details)
2021 Claes, Maria Theresia. 2021. Neues Mentoring-Programm für angehende Führungskräfte. Sheconomy, 21.11.21 (Details)
  Claes, Marie-Thérèse. 2021. Effective leadership development for the new normal. People Management, 11.03.21 (Details)
  Claes, Marie-Thérèse. 2021. International Experience. "Listen, learn. love"; Forward- WU Alumni Magazine, 30.01.21 (Details)
2020 Claes, Marie-Thérèse. 2020. Nederland is de paria van Europa: `Ik weet het beter¿ werkt niet. Het Parool, 09.10.20 (Details)
  Claes, Marie-Thérèse. 2020. The most vital skills for leaders in a post-Covid-19 world. Business Graduates Association, 07.10.20 (Details)
  Jenkins, Joyce, Claes, Marie-Thérèse. 2020. The Future of Global Work. People Matters, 18.09.20 (Details)
  Claes, Marie-Thérèse. 2020. Why Future Leaders Should Look To South Africa For Insights. Forbes, 20.05.20 (Details)
  Claes, Marie-Thérèse. 2020. Diversity and Inclusion. Learning Other Cultures. BizEd AACSB International, 01.02.20 (Details)
2019 Claes, Marie-Thérèse. 2019. Cross-cultural Communication: How to Be Clear on What You Really Mean. Training Industry, 02.12.19 (Details)
  Claes, Marie-Thérèse. 2019. Why adopting an official corporate language is not enough. LSE Business Review, 03.10.19 (Details)
  Claes, Marie-Thérèse. 2019. 'Farewell to Faux Pas' . The case for cultural Intelligence. Edge, 01.10.19 (Details)
2016 Claes, Marie-Thérèse. 2016. Cultural intelligence: Management in an interconnected world. HR Magazine, 01.03.16 (Details)

Unpublished lecture

2018 Claes, Marie-Thérèse. 2018. Kathoey in ThailandGender diversity. SIETAR Italia, Milano, 01.10.18 (Details)

Miscellaneous

2021 Claes, Maria Theresia. 2021. Cultural Intelligence: Understand What Shapes Opinions Our assumptions and opinions are mostly acquired unconsciously. Psychology Today. (Details)
  Claes, Marie-Thérèse. 2021. How to Build Resilience A leadership quality in COVID times. Psychology Today. (Details)
  Claes, Marie-Thérèse. 2021. How to talk to the Flemish and Dutch: 12 cultural differences you need to know about. Confer ou. (Details)
  Claes, Marie-Thérèse. 2021. Losing the Spirits? COVID-19 is pointing us towards a more emotionally intelligent way of living. Psychology Today. (Details)
  Claes, Marie-Thérèse. 2021. Losing the Spirits? COVID-19 is pointing us towards a more emotionally intelligent way of living. Psychology Today. (Details)
2020 Claes, Marie-Thérèse. 2020. Can Emerging Markets Teach Us CQ? How learning from emerging economies can develop much-needed resilience. Psychology Today. (Details)
  Claes, Marie-Thérèse. 2020. How Culturally Literate Are You? How concepts and references are culturally ingrained. Psychology Today. (Details)
  Claes, Marie-Thérèse. 2020. Let¿s (Not) Shake on It Shaking and kissing are ingrained habits, but not in all cultures. P. (Details)
  Claes, Marie-Thérèse. 2020. Playing the `Inner Game¿ in a VUCA World Living in a world of volatility, uncertainty, complexity, and ambiguity. Psychology Today. (Details)
  Claes, Marie-Thérèse. 2020. Playing the `Inner Game¿ in a VUCA World Living in a world of volatility, uncertainty, complexity, and ambiguity. Psychology Today. (Details)
  Claes, Marie-Thérèse. 2020. What to Read at This Critical Time? What business book can help us during this crisis? Psychology Today. (Details)
2019 Claes, Marie-Thérèse, Gerritsen, Marinel. 2019. België-Nederland: buren met verschillende culturen. Dutch Network Brussels/ Ambassade van het Koninkrijk der Nederlanden. (Details)
  Claes, Marie-Thérèse, Gerritsen, Marinel. 2019. België-Nederland: buren met verschillende culturen. Dutch Network Brussels/ Ambassade van het Koninkrijk der Nederlanden. (Details)
  Claes, Marie-Thérèse. 2019. CQ: The New Intelligence The new intelligence we need to function in a globalized world. Psychology Today. (Details)
  Claes, Marie-Thérèse. 2019. Cultural Intelligence: How Much Do I Need to Know? How to adapt cultural behavior. Psychology Today. (Details)
  Claes, Marie-Thérèse. 2019. Cultural Intelligence: Respect as a Basic Rule Knowing how to show respect is a basic rule of cultural intelligence. Psychology Today. (Details)
  Claes, Marie-Thérèse. 2019. Cultural Intelligence: What Do You Really Mean? In international relations, misunderstandings can happen when cultures collide. Psychology Today. (Details)
  Claes, Marie-Thérèse. 2019. Repeat, Correct, Reflect: Practicing Cultural Intelligence Cultural Intelligence is a skill you can acquire through constant practice. Psychology Today. (Details)
  Claes, Marie-Thérèse. 2019. Why Adopting an Official Corporate Language Is Not Enough Cultural intelligence will help employees negotiate meaning. P. (Details)
2018 Claes, Marie-Thérèse. 2018. The Worlds of Diversity and Inclusion. SIETAR Switzerland. (Details)
2004 Claes, Marie-Thérèse. 2004. De Nederlander praat, de Vlaming luistert. Taalschrift. (Details)

Projects

2020
Mobile Working - Accompanying Study on the Introduction and Implementation of the WU Policy (2020-2022) (Details)
Inclusive team building (2020-2021) (Details)