Maria Theresia Claes
Univ.Prof. Dr. Maria Theresia Claes- Telephone:
- +43 1 31336 5180
- Email:
- marie-therese.claes@wu.ac.at
Affiliation
CV
-
since
2020
- Head Insitute for Gender and Diveristy in Organizations
Researcher Identifier
- Google Scholar: tsiD_hwAAAAJ
Awards and Honors
- 2016
- Member of WU International Board
- 2011
- Chair of IACCM
- 2001
- Fellow of the Royal Society of Arts, Manufactures and Commerce
- 1999
- President of SIETAR Europa (Society for Intercultural Education, Training and Research)
- 1997
- President of EWMD (European Women Management Development Network)
- 1996
- Japan Foundation Research grant
- 1982
- Fulbright Scholarship
Classifications
-
No classifications found.
Expertise
- Cross-Cultural Management
- Cultural Intelligence
- Expatriation and Repatriation
- Gender and Diversity in Organizations
- Intercultural Communication
- International HRM
- Leadership and Organizational Development
- The role of Language in International Business
Activities
| Position in jury, advisory board, curatorship | ||
|---|---|---|
| 2021-2022 | University of Warwick - Jury doctoral dissertation Eveline H. Jordans:Transformationn in Intercultural Contexts: Challenges and Support. | |
| 2021 | Erasmus University Rotterdam - Jury doctoral dissertation Monika de Waal: Third Culture Kids as Unique Resource | |
| Position in internal committee for appointments | ||
| since 2022 | WU Vienna University of Economics and Business - Commission Family Business Professorship | |
| 2021-2022 | WU Vienna University of Economics and Business - Commission Ethics in Management Professorship | |
| Position in internal habilitation committee | ||
| 2021 | WU Vienna University of Economics and Business - Habilitationskommission Dr. Stephan Leixnering | |
| 2021 | WU Vienna University of Economics and Business - Habilitationskommission Christiane Schopf | |
| Organization scientific meeting (Conference etc.) | ||
| None | WU Vienna University of Economics and Business - WU Matters Panel: Diversity, Equity and Inclusion | |
| 2022 | WU Vienna University of Economics and Business - WU Conference on Gender and Diversity 2022 | |
| 2021 | Sinergie SIMA and IACCM - Organizing Track Cross-Cultural Management | |
| 2021 | Global Forum on Democratizing Work - Panel: Common Good HRM | |
| 2021 | 2021 NBS Sustainability Centres Community Workshop - Multi-Sector Dialogue "Sustainable Transformation: Radiacl change vs. more of the same?" | |
| 2020 | WU Vienna University of Economics and Business - WU stands against gender-based violence 2020. Different perspectives on a global phenomenon | |
| 2020 | WU Vienna University of Economics and Business - Conference Gender-based Violence | |
| Positions in public advisory boards, Consultant | ||
| 2022 | IUFRO - Seminar: IUFRO in the Post-Pandemic Era | |
| 2021 | Siemens Aktiengesellschaft Österreich - Inclusive language | |
| 2021 | Rapid Wien - Consulting on diversity and inclusion, organization of a course on the topic and supervision of final theses | |
| 2021 | Industriellenvereinigung, Stv. Bereichsleiterin Bildung& Gesellschaft - Rersearch project: Women in Austrian enterprises | |
| 2017-2020 | WU Vienna University of Economics and Business - Member International Board | |
| Attendance scientific meeting (Conference etc.) | ||
| 2021 | Sydenham Institute of Management Studies, Research and Entrepreneurship Education - Paper: What is the Future of Global Mobility for Expatriates? Why is it important? | |
| 2021 | Stadt Wien - Fachkonferenz: Ist eine andere Artbeitswelt moeglich? | |
| 2021 | Sietar France - Webinar: Diversite et Inclusion aux Etats-Unis et en Europe: quelles differences? | |
| 2021 | International Association for Cross-Cultural Psychology - Paper: What does ‘Home’ mean for Global Families in the era of the Pandemic? Why is it important? | |
| 2021 | ABC Regional Conference Vienna - Paper: Are introverts better leaders of virtual teams? | |
| 2021 | 1MillionStartups Global Conference 2021 - Participation in panel | |
| 2020 | CEMS Global Alliance - CEMS Panel Discussion: Leadership in a post COVID-19 World | |
| 2020 | CEMS Global Alliance - CEMS Panel Discussion: Leadership in a post COVID world (APAC) | |
| Other occupation | ||
| 2021 | WU Vienna University of Economics and Business - WU Matters Panel: I have nothing against foreigners... | |
| 2021 | international Women Forum - Invited talk: Is there such a thing as female leadership? | |
| 2020 | WU Vienna University of Economics and Business - Flyer: WU stands agianst gender-based violence 2020. Different perspectives on a global phenomenon | |
Publications
Journal article
| 2018 | Claes, Maria Theresia, Cannavale, Chiara. 2018. Cultural Values of self initiated expatriates. A pilot study. European Journal of Cross-Cultural Competence and Management. 5 (1), 62-83. | (Details) | |
| 2014 | Claes, Maria Theresia, Hanappi-Egger, Edeltraud. 2014. Analysing gender and diversity management issues across cultures from multiple perspectives: a Thai- German case. European Journal of Cross-Cultural Competence and Management. 3 (2), 106-117. | (Details) | |
| 2013 | Eisenberg, jacob, lee, Hyun-Jung, Brueck, Frank, Brenner, Barbara, Claes, Maria Theresia, Mironski, Jacek, Bell, roger. 2013. Can Business Schools Make Students Culturally Competent? Effects of Cross-Cultural Management Courses on Cultural Intelligence. Academy of Management Learning & Education. 12 (4), 603-621. | (Details) | |
| 2011 | Claes, Maria Theresia. 2011. Kathoeys of Thailand: A Diversity Case in International Business. International Journal of Diversity in Organisations, Communities and Nations. 10 (5), 183-198. | (Details) | |
| 2009 | Claes, Maria Theresia. 2009. The linguistic shift in cross-cultural studies: culture in discourse. European Journal of Cross-Cultural Competence and Management. 1 (1), 66-76. | (Details) | |
| 1999 |
Claes, Maria Theresia. 1999. Femmes, hommes et styles de direction. International Labour Review. 138 (4), 477-495.
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(Details) | |
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Claes, Marie-Thérèse. 1999. Mujeres, hombres y estilos de dirección. International Labour Review. 118 (4), 483-500.
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(Details) | ||
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Claes, Maria Theresia. 1999. Women, Men and Management Styles. International Labour Review. 138 (4), 431-446.
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(Details) |
Chapter in edited volume
| 2021 | Claes, Maria Theresia. 2021. Intercultural Competencies in a Changing Complex World. Foreword. In: European Journal of Cross-Cultural Competencies and Management 5/3, 2021, Hrsg. Covarrubias Venegas, Barbara, Marie-Therese Claes, Roger Bell, 191-194. UK: Inderscience Enterprises Ltd. | (Details) | |
| 2020 | Claes, Marie-Thérèse. 2020. Culture and Management. In: The Cambridge Handbook of Intercultural Communication, Hrsg. G. Rings and S. Rasinger, 383-395. Cambridge: Cambridge University Press. | (Details) | |
| 2019 | Claes, Maria Theresia, Kuhmann, Karin. 2019. Diversity in Europe: Its Development and Contours. In: Diversity in Organizations. Concepts and Practices, Hrsg. H. Mernsi-Klarbach and Annette Risberg, 31-66. London: Macmillan. | (Details) | |
| 2018 | Claes, Maria Theresia, Jacquemin, Thibault. 2018. Managers’ Awareness of Their Decision Making: Discussing Cognitive Biases. In: Personalmanagement. Internationale Perspektiven und Implikationen für die Praxis, Hrsg. Covarrubias Venegas, Barbara, Thill, Katharina, Domnanovich, Julia, 193-204. Berlin: Springer Gabler. | (Details) | |
| Claes, Maria Theresia. 2018. Pizza Hut Vietnam. Adapting a global code of conduct. In: Crossing Boundaries in Asia – Cases on Culture, CSR and Coaching, Hrsg. Christiane Prange and Ralph Kattenbach, 153-166. Berlin: Springer. | (Details) | ||
| 2017 | Claes, Maria Theresia, Jacquemin, Thibault. 2017. Cognitive biases in decision-making in postbureaucratic organizations. In: Evolution in the Post-Bureaucratic Organisation. (Advances in Human Resources Management and Organizational Development), Hrsg. Pierfranco Malizia, Chiara Cannavale and Fabrizio Maimone, 358-382. Hershey PA: IGI Global. | (Details) | |
| 2016 | Ina, Aust, Claes, Marie-Thérèse. 2016. Global Leadership for Sustainable Development. In: Readings and Cases in International Human Resource Management, Hrsg. B. Sebastian Reiche, Günter K. Stahl, Mark E. Mendenhall, Gary R. Oddou, 149-168. USA: Routledge. | (Details) | |
| Gehrke, Bettina, Claes, Maria Theresia. 2016. Leadership and Global Understanding. In: Leadership Today – Practices for personal and professional performance. Hrsg. Marques, J. and S. Dhiman, 371-385. Berlin: Springer Nature. | (Details) | ||
| 2014 | Gehrke, Bettina, Claes, Maria Theresia. 2014. Global Leadership for Sustainable Development. In: Global Leadership Practices, A cross-cultural perspective, Hrsg. B. Gehrke & M-T. Claes, 149-169. London: Palgrave. | (Details) | |
| Claes, Marie-Thérèse. 2014. South-East Asia. A multicultural kaleidoscope. In: Global Leadership Practices, A cross-cultural perspective. Hrsg. B. Gehrke &; M-T. Claes, 270-284. London: Palgrave. | (Details) | ||
| 2007 | Claes, Maria Theresia. 2007. English in Europe. In: In the Presence of English. Media and European Youth. Hrsg. M. Berns, K. de Bot, U. Hasenbrink, 15-42. New York: Springer. | (Details) | |
| Claes, Maria Theresia. 2007. La Communication Interculturelle Dans Les Affaires. In: La centration sur l'apprenant en didactique du FLE: En hommage à Jean Binon, Hrsg. Piet Desmet et Serge Verlinde, 41-64. London: Benjamins. | (Details) | ||
| 2002 | Claes, Maria Theresia, du Bois, Patrick. 2002. Universelle ou différenciée? La communication d'entreprise dans l'interculturel. In: La résistance culturelle, Hrsg. Pierre Dupriez, Solange Simons, 146-160. Brussels: De Boeck. | (Details) | |
| 2001 | Claes, Marie-Thérèse. 2001. Direct/Indirect and Formal/Informal Communication: A Re-assessment. In: The International Handbook of Organizational Culture and Climate, Hrsg. Cary Cooper (Editor), Sue Cartwright (Editor), P. Christopher Earley (Editor), 449-470. London: Wiley and Sons. | (Details) | |
| Claes, Marie-Thérèse. 2001. Women, men and management styles. In: Women, gender and work, Hrsg. Martha Fetherolf Loufti, 385-403. Geneva: International Labour Organization. | (Details) |
Edited book (editorship)
| 2017 | Koç, Gül¿ah, Claes, Marie-Thérèse, Christiansen, Bryan, Hrsg. 2017. Cultural Influences on Architecture. Hershey PA: IGI Global. | (Details) | |
| 2014 | Gehrke, Bettina, Claes, Marie-Thérèse, Hrsg. 2014. Global Leadership Practices. A Cross-Cultural Management Perspective. London: Palgrave. | (Details) |
Contribution to conference proceedings
| 2006 | Claes, Marie-Thérèse. 2006. The challenge of Intercultural Teams. In Intercultural Communication Competencies in Higher Education and Management. Hrsg. Ong, Siow-Heng et al, 314-336. Singapore: Marshall Cavendish. | (Details) | |
| 2001 | Claes, Marie-Thérèse, Holden, Nigel. 2001. Nurturing students' cross-cultural perspectives about the functions and implications of the global economy: Towards an innovative course design. In Poetics and Praxis of Languages and Intercultural Communication, Hrsg. Killick, David, Margaret Parry, Allison Phipps, 169-181. Leeds UK: Leeds Metropolitan University. | (Details) |
Paper presented at an academic conference or symposium
| 2021 | Claes, Maria Theresia, Müller-Camen, Michael, Willems, Jurgen, Hermann, Anett. 2021. Common good HRM. Global Forum on Democratizing Work, online, Belgium, 05.10.-07.10. | (Details) | |
| Hermann, Anett, Claes, Maria Theresia. 2021. Mobile Working in a Higher Education Context - Opportunities and risks for diversity. NEON-dagene 2021, Lillehammer, Norwegen, 24.11.- 26.11. | (Details) | ||
| 2020 | Claes, Marie-Thérèse. 2020. Intercultural training: Are we creating biased association? International symposium ¿Intercultural Communication als Mediation¿, Utrecht University, Netherlands, 31.01.2020. | (Details) | |
| 2019 | Claes, Marie-Thérèse. 2019. Cognitive biases in cultural training. IACCM-IESEG Conference, Paris, France, 31-11-02.12. | (Details) | |
| 2017 | Claes, Marie-Thérèse. 2017. Kathoey of Thailand. A business case in Diversity. 10th International Critical Management Studies Conference, Edgehill University Liverpool, United Kingdom, 03.07-05.07. | (Details) | |
| Claes, Marie-Thérèse. 2017. The role of previous experience in international self-initiated expatriation. IACCM 15th Conference, Dublin City College, Ireland, 22.05-27.5. | (Details) | ||
| 2012 | Claes, Marie-Therese, Hanappi-Egger, Edeltraud. 2012. Think local, act global? On the introduction of discrimination from a cross-cultural gender perspective. IACCM, Neapel, Italien, 20.06.-22.06. | (Details) |
Research report, expert opinion
| 2019 | Claes, Marie-Thérèse. 2019. How to manage repatriated staff. United Kingdom:Institute of Leadership and Management. | (Details) | |
| 2016 | Claes, Marie-Thérèse. 2016. Conducting Business in Countries with Systemic Corruption. USA:Industry Week. | (Details) | |
| Claes, Marie-Thérèse. 2016. There Is No 'One-Size Fits All' for Successful Global Management. Canada:Huffington Post. | (Details) | ||
| 2004 | Claes, Marie-Thérèse, Gerritsen, Marinel. 2004. Vlaanderen schuift op naar Nederland. Brussels:Taalschrift. | (Details) |
Book or article review
| 2014 | Romani, Laurence, Claes, Marie-Thérèse. 2014. Why critical intercultural communication studies are to be taken seriously in cross-cultural management research. Besprechung von The Handbook of Critical Intercultural Communication, von Thomas K Nakayama &; Rona Tamiko Halualani (eds). International Journal of Cross Cultural Management, 14 (1), 127-132. | (Details) |
Textbook
| 2017 | Gerritsen, Marinel, Claes, Marie-Thérèse. 2017. Culturele Communicatie en waarden in Internationaal Perspectief. 4. Bussum, NL: Coutinho. | (Details) | |
| 2014 | Gehrke, Bettina, Claes, Maria Theresia. 2014. Global Leadership Practices. A Cross-Cultural Management Perspective. London: Palgrave Macmillan. | (Details) |
Practice handbook, manual
| 2017 | Dieltjens, Louis, Vanparys, Johan, Baten, Lut, Claes, Marie-Thérèse, Alkema, Peter, Lodewick, Jose. 2017. Woorden in Context Deel 2. | (Details) | |
| 2016 | Dieltjens, Louis, Vanparys, Johan, Baten, Lut, Claes, Marie-Thérèse, Alkema, P:eter, Lodewick, jose. 2016. Woorden in context. Deel 1. | (Details) | |
| 1998 | Bennett, John, Claes, Marie-Thérèse, Forsberg, Jenny, Flynn, Nick, Obenaus, Wolfgang, Smith, Tricia. 1998. Doing effective presentations in an intercultural setting. | (Details) |
Teaching materials
| 2013 | Claes, Marie-Thérèse. 2013. Intercultural Communication. | (Details) |
Case study
| 2019 | Claes, Marie-Thérèse. 2019. Pizza Hut Vietnam. Adapting a global code of conduct. Crossing Boundaries in Asia ¿ Cases on Culture, CSR and Coaching | (Details) |
Multimedia
| 2021 | Claes, Maria Theresia. 2021. Krise der maennlichkeit? ORF O1. | (Details) | |
| Claes, Maria Theresia. 2021. Krise der Maennlichkeit? ORF O1. | (Details) | ||
| Claes, Maria Theresia. 2021. Krise der Maennlichkeit? ORF O1. | (Details) | ||
| Claes, Maria Theresia. 2021. Podcast - Marie-Therese Claes: Is there such a Thing as Female Leadership? Podcast for iWF (International Women Forum Austria) October 31, 2021. | (Details) | ||
| 2017 | Claes, Marie-Thérèse. 2017. Dr--Marie-Therese-Claes-on-the-Kathoey-of-Thailand. http://www.mxtube.net. | (Details) |
Media report
| 2022 | Claes, Maria Theresia. 2022. When Hybrid Isn’t Working: How Can Leaders Address Fatigue? | (Details) | |
| 2019 | Claes, Marie-Thérèse. 2019. CQ: The new intelligence we need to function in a globalized world. | (Details) | |
| 2018 | Claes, Marie-Thérèse. 2018. Enrichment through diversity lunch with EWMD. | (Details) |
Magazine/newspaper article
| 2022 | Claes, Maria Theresia. 2022. When Hybrid Isn’t Working: How Can Leaders Address Fatigue? Forbes, 28.03.22 | (Details) | |
| 2021 | Claes, Maria Theresia. 2021. Neues Mentoring-Programm für angehende Führungskräfte. Sheconomy, 21.11.21 | (Details) | |
| Claes, Marie-Thérèse. 2021. Effective leadership development for the new normal. People Management, 11.03.21 | (Details) | ||
| Claes, Marie-Thérèse. 2021. International Experience. "Listen, learn. love"; Forward- WU Alumni Magazine, 30.01.21 | (Details) | ||
| 2020 | Claes, Marie-Thérèse. 2020. Nederland is de paria van Europa: `Ik weet het beter¿ werkt niet. Het Parool, 09.10.20 | (Details) | |
| Claes, Marie-Thérèse. 2020. The most vital skills for leaders in a post-Covid-19 world. Business Graduates Association, 07.10.20 | (Details) | ||
| Jenkins, Joyce, Claes, Marie-Thérèse. 2020. The Future of Global Work. People Matters, 18.09.20 | (Details) | ||
| Claes, Marie-Thérèse. 2020. Why Future Leaders Should Look To South Africa For Insights. Forbes, 20.05.20 | (Details) | ||
| Claes, Marie-Thérèse. 2020. Diversity and Inclusion. Learning Other Cultures. BizEd AACSB International, 01.02.20 | (Details) | ||
| 2019 | Claes, Marie-Thérèse. 2019. Cross-cultural Communication: How to Be Clear on What You Really Mean. Training Industry, 02.12.19 | (Details) | |
| Claes, Marie-Thérèse. 2019. Why adopting an official corporate language is not enough. LSE Business Review, 03.10.19 | (Details) | ||
| Claes, Marie-Thérèse. 2019. 'Farewell to Faux Pas' . The case for cultural Intelligence. Edge, 01.10.19 | (Details) | ||
| 2016 | Claes, Marie-Thérèse. 2016. Cultural intelligence: Management in an interconnected world. HR Magazine, 01.03.16 | (Details) |
Unpublished lecture
| 2018 | Claes, Marie-Thérèse. 2018. Kathoey in ThailandGender diversity. SIETAR Italia, Milano, 01.10.18 | (Details) |
Miscellaneous
| 2021 | Claes, Maria Theresia. 2021. Cultural Intelligence: Understand What Shapes Opinions Our assumptions and opinions are mostly acquired unconsciously. Psychology Today. | (Details) | |
| Claes, Marie-Thérèse. 2021. How to Build Resilience A leadership quality in COVID times. Psychology Today. | (Details) | ||
| Claes, Marie-Thérèse. 2021. How to talk to the Flemish and Dutch: 12 cultural differences you need to know about. Confer ou. | (Details) | ||
| Claes, Marie-Thérèse. 2021. Losing the Spirits? COVID-19 is pointing us towards a more emotionally intelligent way of living. Psychology Today. | (Details) | ||
| Claes, Marie-Thérèse. 2021. Losing the Spirits? COVID-19 is pointing us towards a more emotionally intelligent way of living. Psychology Today. | (Details) | ||
| 2020 | Claes, Marie-Thérèse. 2020. Can Emerging Markets Teach Us CQ? How learning from emerging economies can develop much-needed resilience. Psychology Today. | (Details) | |
| Claes, Marie-Thérèse. 2020. How Culturally Literate Are You? How concepts and references are culturally ingrained. Psychology Today. | (Details) | ||
| Claes, Marie-Thérèse. 2020. Let¿s (Not) Shake on It Shaking and kissing are ingrained habits, but not in all cultures. P. | (Details) | ||
| Claes, Marie-Thérèse. 2020. Playing the `Inner Game¿ in a VUCA World Living in a world of volatility, uncertainty, complexity, and ambiguity. Psychology Today. | (Details) | ||
| Claes, Marie-Thérèse. 2020. Playing the `Inner Game¿ in a VUCA World Living in a world of volatility, uncertainty, complexity, and ambiguity. Psychology Today. | (Details) | ||
| Claes, Marie-Thérèse. 2020. What to Read at This Critical Time? What business book can help us during this crisis? Psychology Today. | (Details) | ||
| 2019 | Claes, Marie-Thérèse, Gerritsen, Marinel. 2019. België-Nederland: buren met verschillende culturen. Dutch Network Brussels/ Ambassade van het Koninkrijk der Nederlanden. | (Details) | |
| Claes, Marie-Thérèse, Gerritsen, Marinel. 2019. België-Nederland: buren met verschillende culturen. Dutch Network Brussels/ Ambassade van het Koninkrijk der Nederlanden. | (Details) | ||
| Claes, Marie-Thérèse. 2019. CQ: The New Intelligence The new intelligence we need to function in a globalized world. Psychology Today. | (Details) | ||
| Claes, Marie-Thérèse. 2019. Cultural Intelligence: How Much Do I Need to Know? How to adapt cultural behavior. Psychology Today. | (Details) | ||
| Claes, Marie-Thérèse. 2019. Cultural Intelligence: Respect as a Basic Rule Knowing how to show respect is a basic rule of cultural intelligence. Psychology Today. | (Details) | ||
| Claes, Marie-Thérèse. 2019. Cultural Intelligence: What Do You Really Mean? In international relations, misunderstandings can happen when cultures collide. Psychology Today. | (Details) | ||
| Claes, Marie-Thérèse. 2019. Repeat, Correct, Reflect: Practicing Cultural Intelligence Cultural Intelligence is a skill you can acquire through constant practice. Psychology Today. | (Details) | ||
| Claes, Marie-Thérèse. 2019. Why Adopting an Official Corporate Language Is Not Enough Cultural intelligence will help employees negotiate meaning. P. | (Details) | ||
| 2018 | Claes, Marie-Thérèse. 2018. The Worlds of Diversity and Inclusion. SIETAR Switzerland. | (Details) | |
| 2004 | Claes, Marie-Thérèse. 2004. De Nederlander praat, de Vlaming luistert. Taalschrift. | (Details) |